WORK PORTFOLIO

Work Portfolio



Work Portfolio

About Me

I am an energetic, persistent person, and possess the skills to collaborate with individuals and teams with an ambition to display my professional skills in the hospitality industry. Currently, I am a Hospitability and management graduate student with a comprehensive knowledge of management and business theory. I look forward to work in the hospitality industry, because I believe I have remarkable customer related and interpersonal skills.

Currently I am working in Kabeela Hotel in Ilford. The portfolio describes my job experiences as a management trainee in the food and beverage department. It mentions my professional abilities which are reflected through evidence of successfully accomplished tasks and various management scenarios.

My skills and Capabilities

I am able to manage time and workload to ensure that the tasks are delivered efficiently.

I am proficient in the use of Microsoft office including word, PowerPoint and excel.

I have incomparable interpersonal skills. I am a people\'s person and get along with my colleagues and superiors easily.

Professionalism and politeness is evident from my behaviour and conversation (Barrows, 67).

I am detail oriented. I go through every the inconsequential information attentively. It ensures that the outcome of the task is flawless.

Past Work Experience

I worked as an Assistant teacher in India from September 20009 to September 2010. My responsibilities were to assist the junior staff in the language lab and E- Blocks, maintaining records of junior students, taking classes and assisting in managing accounts records. It remained a valuable work experience since it taught me a range of professional skills including interpersonal capabilities and planning.

Next, I worked in Sokhi & Associates, Ilford from June 2007 to October 2007. My core duties included the analysis of company accounts in preparing a balance sheet, and development of VAT returns and statutory accounts. I also carried out administrative duties including greeting clients, faxing, filing, meetings, and assigning documents to correct files.

Getting the Current Job

I acquired this job through my university placement officers. While following the job offers through email, I came across Kabeela hotel offer. It was for the post of receptionist. But my will of working in a hotel environment compelled me to apply. Considering it an exceptional learning opportunity, I applied to the job through placement officer. After a few weeks, I got the call from the front office manager as he wanted me to appear for the interview. The duration of the interview was 40 minutes. Keeping in view my sufficient knowledge of hospitality management and previous work experience, the HR department considered me suitable for the position of customer's attendant and facilitator.

Note: see attachment for job offer letter.

Job Description

My responsibilities are to work in a number of food service areas in food and beverage department. I facilitate the customers in helping them out with their seating arrangements and menu. I work in different shifts including the evening shift and breakfast service at the bar and lounge. My daily duties include seating the guest, taking orders, and making sure that the Gourmont needs of customers are ...