Manager's Qualities



Qualities wanted in a manager

Types of characteristics and experience

The characteristics and experience required by the service managers are supervision of employees, overseeing customer service, recognition of sales opportunities, training of customer service employees, and meeting goals. Supervision of employees includes job performance, performing job duties correctly, giving efficient work and on-time arrival. Overseeing customer service refers that the service manager looks after the provision of customer service throughout the company or a specific branch. The service manager is responsible to ensuring that the practices of customer service are entrenched. Also, it is important that the customer service employees are ...