Total Quality Management

Abstract

The purpose of this paper is to discuss the various obstacles which may subsist within an organization and which avert the application of a program of total quality management and which. Frequently, barriers pop up in the way to the procedure of implementation which disconnects the total quality management from the outcomes of the practical world and latently from the people of the real world. Furthermore, it has been reflected that management styles, organizational attitudes, profitability, etc; all are the problems which are likely to stall the procedure of the implementation of total quality management. The paper also discusses how TQM escalates the competitiveness of an organization. The business culture of today is such that business is more competitive compared to any the ones at any other instance in the history and only the ones ready to augment the efficacy while diminishing costs would actually flourish over the extended period. The study establishes that total quality management imparts a trail to accomplishing that extended outlook and embedded competitiveness for which organizations seem to struggle and endeavor.

Table of Contents

INTRODUCTION4

TOTAL QUALITY MANAGEMENT - TQM4

Measurement and Monitoring Techniques5

Quality assurance5

Clients and suppliers within the organization6

Communication and dissemination of information6

Delegation of responsibilities6

Human resources development6

HOW TQM INCREASES THE ORGANIZATION'S COMPETITIVENESS7

Competitiveness at the macro level7

Competitiveness at the enterprise level8

A reasonable price8

A good product9

A reasonable delivery time9

A unique product9

A new product9

POSSIBLE BARRIERS IN ORGANIZATION ACTING AGAINST THE IMPLEMENTATION OF TQM10

Lack of management commitment11

Inability to change organizational culture11

Improper planning11

Lack of continuous training and education12

Incompatible organizational structure and isolated individuals and departments12

REFERENCES13

Total Quality Management

Introduction

Total quality management at its core, is an approach to management for a long standing success by means of customer satisfaction. In the endeavor of TQM, each affiliate of an organization gets involved in the improvement of procedures, services, products and the milieu in which they operate. Total quality management may be summed up as a system for management for a sort of organization that has its focus con verged on its customers and which encompasses each of the staff members in the incessant advancement. It makes use of effective communications, data and strategy to incorporate the quality discipline into the activities and culture of the organization. These Barriers develop during the process of implementation which disassociates the TQM from the real world people. Today the business environment has become more competitive as compared to the past generations; in such an environment only the organizations which are willing increase efficiency with reducing costs will prosper truly in the long term. It is TQM which in modern business provides a pathway for achieving ingrained competitiveness.

Total Quality Management - TQM

Total quality management is a philosophy of management which encompasses each of the facets of quality which are relevant to the organization as well as the consumer. Universally, the approach of TQM has appeared to be a feasible means of improving quality, increasing productivity and cutting down costs. Total quality management encompasses every level of the management of an organization, taking in management of procedures, formation of strategy ...