The Significance of Communication in Health and Social Care

The Significance of Communication in Health and Social Care

The Significance of Communication in Health and Social Care

Introduction

In every arena of health care, communication skills are required in order to provide good services of health. Communication and cooperation are considered as the most significant capabilities that are needed in giving the services of healthcare to point of satisfaction of the patient. Research proof shows that there are good powerful relationships among the communication skills of a health care team member and capacity of patient in following with medical suggestions, self managing a chronic condition of medical, and implement protective health actions. The research carried out in the previous 3 decades show the skill of the clinician to listen, empathize and explain can have a deep effect on functional and biological health outcomes and even patient's happiness and experience of care. Majority of the proofs concerning bad communication among the professionals of health with reduced patient outcomes has greatly risen from the retrospective analysis of sentinel incidents and cause analysis. For example, America's Joint Commission by Leonard, Graham, and Bonacum in the year 2004 has revealed that communication failure is the main cause of around seventy percent of sentinel measures (Leonard, Graham, and Bonacum, 2004).

This text talks about social and health care principals as well as communication in the social and health care. The material of this text is planned to discover the vital features and importance of communication with the help of different case studies.

Task 1

Theories of Communication

In health care, helpful communication includes arriving at mutual understanding of the situation and in few cases a mutual action course. This requires a huge variety of generic communication capabilities, from listening and cooperation, to the objective setting and boldness, and ability to perform these generic capabilities in a number of circumstances and contexts. In the effective communication, there is a need of people and teams to enter into timely and adequate information necessary for doing their part appropriately and efficiently. Application of technical abbreviations, terms, acronyms, diagrams and jargon for communication can affect how well the data is shared and hence the usefulness of communication.

Many theories are implied and used for managing efficient communication. In the social environment, humanistic theory is considerably implied. Humanistic theory is the 3rd theory that is measured in this text. In this theory, an individual is the attention refusing the quality of actions and unconscious impulse that are a consequence from the past. The two theories that are involved in this process are transactional analysis, and person cantered theory. Sully & Dallas in the year 2010 said that the past focuses on the importance of childhood and latest life experiences whereas the latter repeats the importance of personality, psychopathology, social psychology and child development (Sully & Dallas, 2010). In relation to the structure of healthcare, the theory's purpose is to allow customers to become open in their experiences, appreciating themselves in every way, and to reduce those things which will ...