OPERATING SYSTEM

Managing performance

Table of contents

1.Introduction to ISS and SECL1

1.1.ISS1

1.2.Siemens enterprise communication1

2.Introduction to ISS and Secl operating systems2

2.3Nature of ISS operation2

2.2Nature of SECL operation3

2.3Comparison of the two operations5

2.4Contribution of operations in ISS and SECL6

3.Operating objectives and system structures6

3.1ISS operation objectives6

3.2ISS System structure8

3.3SECL operating objectives8

3.4SECL system structure9

4.Capacity, scheduling and inventory management9

4.1Capacity of ISS and strategies9

4.2Scheduling in ISS10

4.3Inventory management in ISS10

4.4Capacity at SECL and strategies10

4.5Scheduling in SECL11

4.6Inventory management at SECL11

5.Quality management11

5.1Quality management in ISS11

5.2Quality management system of SECL12

6.Performance issues13

6.1Performance issues at ISS13

6.2Performance issues at SECL13

7.Good and bad practices14

8.Conclusion14

Managing performance

Introduction to ISS and SECL

ISS

ISS is considered as one of the world's largest and successful service provider of many facilities to its customers all across the globe. The management team of ISS provides and enables many organizations with various shapes and sizes to work efficiently and provides all kinds of facilities and services to them so that they can achieve growth and success. ISS works together as a team and help many multinationals organizations to save their costs and money and fulfill their needs in the most optimum way. ISS is responsible for taking care of everything and managing facilities for its customers which may include cleaning, support services, services related to property and catering and security. The management team of ISS utilizes their expertise and their services so that they can resolve their clients issue all across the globe.

Siemens enterprise communication

Siemens enterprise communication limited is a joint venture of Siemens AG and the Gores group and is considered as a global leader in providing communication solutions to its clients. The Siemens enterprise communication is operating in more than 100 nations in the world and is providing services to more than 75% companies of the global fortune 500.it was recently declared that Siemens enterprise communication gives the appropriate and easiest way for unified communications to its clients. The primary objective of Siemens enterprise communication is to deliver and provide unified communication services to various organizations is different industries sector all across the globe.

Introduction to ISS and Secl operating systems

Nature of ISS operation

As discussed above, ISS is one of the largest organization which provides various kinds of facilities to various organization regardless of their shape and size. With the passage of time, the company ISS has become global and has captured the greatest market share. Now ISS is also implementing and making one of the strategic destination plans. The primary objective of the plan is to transform itself from a simple cleaning company into a proper and adequate facilities services company. It is covering more than 90 percent of the global gross national product with its services (Alan, 1995, pp 119)

The below diagram shows the operational context of ISS, which is the implementation of OS services. It is considered a significant part of the OS department and is very critical to the growth of the company.



The operation selected from the ISS is OS services, which is part of the OS department.

At ISS, the department and the operational activity of the office support service ...