MANAGING TIME AND QUALITY

Managing Time and Quality

Managing Time and Quality

PART I

Purpose

To increase sales by extending e-commerce services online.

Scope

To advertise and recruit required professionals.

To analyze and document the specifications for the required functionality.

To acquire the needed hardware and software as part of IT infrastructure facilities.

To design, implement, test and operate the entire system.

Time and Cost for the Project

The enabling factors that have made ABC a success are the availability of inexpensive solid-modeling applications and the existence of RP service bureaus. Originally, the toy maker used SolidWorks software for every object but found that creating human-like figures-dolls, for example-was too constraining with an engineering tool.

Now, for each resource, we estimate the daily effort (Hours/day column), number of days (Days colum), get cost related to category/seniority combination from the sheet "Resources" using a formula (Hourly Cost column), and calculate Total costs:

For each task (row) Total Cost is equal to:

Total Cost = Hours/day * Hourly Cost * Days

Take a mind some task could have specific costs which are indipendent from the number of resources you assign to that task. You can add this costs adding a new column to the left of the column Total Cost called "Additional Costs".(Kerzner 2003)In this case Total Cost will be equal to:

Total Cost = (Hours/day * Hourly Cost * Days) + Additional Cost

For the purpose of this project, we have used this simple process of estimation. In this simple top-down estimate process we can identify five main phases:1. Define Activities2. Define Task3. Define Human Resources4. Assign Human Resources to Tasks5. Estimate times and costs

The process start with a general definition of macro-activities and with a detailed definition of tasks, human resources used, times and costs related to each task. (Dobson 2003)

Resource Requirement

Next step is defining human resources in terms of category, seniority and hourly cost:

Functional expert(s) - Knows the business process

Technical support - Technical product knowledge

Workflow Business Analyst - Workflow tools expert

System Administrator- Maintain workflow environment

Business Analyst - assist in doing a business process analysis

Creating/Maintaining User Accounts

Superclasses will be developed for use in zuausr to establish workflow users. Creating the user accounts and resetting passwords will be the responsibility of the Technical Services group and will follow our existing practices, with the exception of passwords. Passwords will be maintained following the procedure described in the workflow system administration guide which allows for the user's Banner and workflow passwords to remain synchronized.

Role Maintenance

Standard Workflow Role - System Administrator

The standard workflow role called “System Administrator” will be assigned to programming staff and Functional staff. This role allows for managing the enterprise, roles, passwords, business events, categories, product types, component types, technology types, user accounts and modeling workflows.

Standard Workflow Role - Business Analyst

The standard workflow role called “Business Analyst” will not be assigned to anyone. A new role will be created which includes some of the Business Analyst functionality and will be assigned to workflow developers.

New Account Administration Role - Account Administrator

A new role called “Account Administrator” will be ...