Leadership and Motivational practices in the technical section in Airline Industry

by

TABLE OF CONTENTS

CHAPTER # 4: RESULTS & DISCUSSION1

4.1 Introduction1

4.2 Quantitative Study1

4.2.1 Characteristics of participants1

4.3 Descriptive Statistics6

4.3.1 Effects of Demographics10

4.4 Hypothesis Testing11

4.4.1 Effect of Leadership and Motivation Practices11

4.4.2 Effect of Perception of Leadership and Motivation Practices12

4.5 Qualitative Study14

4.5.1 Superiors and Subordinates Interview Analysis14

4.6 Discussion17

4.6.1 Effect of Leadership and Motivation Practices18

4.6.2 Effect of Perception of Leadership and Motivation Practices19

CHAPTER # 5: CONCLUSION21

CHAPTER # 6: RECOMMENDATIONS AND IMPLICATIONS24

6.1 Implications of the Study24

6.2 Limitations of the Study25

6.3 Recommendations for Airline Leadership27

6.4 Recommendations for Future Research28

REFERENCES29

APPENDIX32

CHAPTER # 4: RESULTS & DISCUSSION

4.1 Introduction

This chapter presents the findings of how leadership practices and motivational methods could change the behaviour of the staff and how well could the productivity increased without having the extra manpower in the technical sections of the airlines and at the same time how the staff behaviour is altered if these ethical practices are not observed or misused by the superiors.

4.2 Quantitative Study

4.2.1 Characteristics of participants

Characteristics of participants

 

Number

Percentage

Supervisor

32

32

Subordinate

43

43

Administrative staff

15

15

Management staff

10

10

 

100

100

The above table indicates that most of the respondents who participated in this survey are working as subordinates. There were 32 percent of the respondents who took part in this survey were working as supervisors.

Gender

 

Frequency

Percentage

Male

74

74

Female

26

26

 Total

100

100

The above table and pie chart presents the gender distribution of respondents. There were 74 percent of the male respondents and 26 percent of females respondents took part in this survey.

Marital status

 

Frequency

Percentage

Single

76

7

married

24

24

Total

100

100

The above table and pie chart presents the marital status of respondents. Most of the respondents who took part in this survey are single whereas there were 24 percent of the respondents who took part in this survey were married.

Position/Designation

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Vice President

11

11.0

11.0

11.0

Senior Manager

10

10.0

10.0

21.0

Manager

30

30.0

30.0

51.0

Engineer

28

28.0

28.0

79.0

Mechanic

21

21.0

21.0

100.0

Total

100

100.0

100.0

The above table and pie chart indicates that most of the respondents who took part in this survey were working as manager and engineer.

Ethnical origin

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Middle East

57

57.0

57.0

57.0

Americas

10

10.0

10.0

67.0

Asia

6

6.0

6.0

73.0

Europe

27

27.0

27.0

100.0

Total

100

100.0

100.0

The above table and pie chart indicates that most of the respondents who took part in this survey were belongs to Middle East.

Age group

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

18-30

26

26.0

26.0

26.0

31-40

44

44.0

44.0

70.0

41-50

20

20.0

20.0

90.0

51-60

10

10.0

10.0

100.0

Total

100

100.0

100.0

The above table and bar chart indicates that most of the respondents who took part in this survey were from age group 31-40.

Education level

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

High school

7

7.0

7.0

7.0

College

58

58.0

58.0

65.0

University

9

9.0

9.0

74.0

Professional

26

26.0

26.0

100.0

Total

100

100.0

100.0

The above table and bar chart indicates that most of the respondents who took part in this survey have college degree.

Income Level (In USD)

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

3,000 to 7,000

54

54.0

54.0

54.0

7,001 - 10,000

22

22.0

22.0

76.0

10,001 - 15,000

20

20.0

20.0

96.0

15,001 - 20,000

4

4.0

4.0

100.0

Total

100

100.0

100.0

The above table and bar chart indicates that most of the respondents who took part in this survey having 3,000-7,000 level of income.

4.3 Descriptive Statistics

This section presents the descriptive statistics of questionnaire variables. The descriptive statistics were used for questionnaire analysis as it is the best tool to summarize the findings of variables.

Table: Effect of leadership and motivation practices

Mean

Standard deviation

Increase employee welfare and job satisfaction

3.71

1.12

Reduce overall budget

3.54

0.73

Change staff performance

4.13

.928

Build relationship between Employees and superiors

3.76

.767

Change organizational behaviour

3.74

.562

The above table presents the descriptive statistics of effect of leadership and motivation practices. The mean value for increase employee welfare and job satisfaction is 3.71 and standard deviation is 1.12 which indicates that most of the respondents ...