There are many formal definitions of the term communication. Explaining this term in simple words, it is the exchange of information. For a more technical definition of this term, it is "The successful transmission of information through a common system of symbols, signs, behavior, speech, writing, or signals". (Massachusetts Department of Education 2001) Communication is an essential process in every sphere of life. In organizations, communication is the key to successful transfer of information between people working there. Hence the communication process-taking place in organizations must be in the most vivid form.
Organizational Communication
Organizational communication is the branch of communication which deals with the efficient transfer of knowledge in organizations. Organizational communication comprises of the following elements:
The methods used by people to communicate in an organizational context.
The impact of or the interaction with organizational structures in the process of communicating and organizing (Wikipedia 2006: Organizational Communication). When communication is referred to organizations, there are four major objectives that are focused on:
Control
Communication behaves as to control member behavior in several ways. Organizations have the authority hierarchies and certain formal guidelines that the workforce is bound to follow. An example situation, to explain this aspect of communication in organizations is that when the employees desire to communicate any complaints regarding their job to their immediate boss, such as problems in performing their job responsibilities, or in accepting certain company policies, communication performs the control function.
Motivation
Communication facilitates motivation by making it easy for the workforce to understand what is to be done, their performance level of doing it, and how to make improvements that are required. The structuring of specific organizational goals, the feedback on the progress towards the achievement of these goals, and the fortification of the desired behavior all stimulates motivation and require communication.
Emotional expression
Many employees interact socially with their work groups. This communication that takes place within the work group is a major source for the members of the group for expressing certain feelings such as of frustration and satisfaction. Communication in this context in the organizations provides a means to the employees to express their emotions and feelings.
Information
Communication is basic means for the exchange of information in organizations and our daily lives. This information can be exchanged through formal communication channels or informal communication channels. This function of communication in organizations enhances the process of decision-making (Robbins, 2006).
Task Two: Error Corrections
I came from China, which is a very traditional country. I think before giving their position and plan, I should say something about my country, because its culture influences me very much. My country has 5000 years of history, so in my mind there are many thing that from him.
When I go to UK I studied at Cambridge, which is the best universities around the world. Although I only studied at a language school in Cambridge, I felt so good. I learned not only from school but also from society, Cambridge. That's why I chose Cambridge to see my foundation course. The main course is only for foreign studies ...