COMMUNICATION

Communication



Communications

Introduction

Communication is the process of conveying and receiving concepts, information, and messages. The rapid transmission of data over long distances and ready get access to to data has become conspicuous and significant characteristics of human humanity, especially in the past 150 years.'

The encyclopedia delineation of connection embraces the concepts of exchanging a kind of notes with others. This is significant to recall when looking at communications within an organization.

The whole process of communications inside associations is very complex and is absolutely one of the major components in determining whether an association will do well or not. The following paper deals with the different types, influences and improvements within the realm of communications in organizations.

Ways of conceptualizing communications

It is necessary to look at the problem from many viewpoints to understand how communications are performed within an organization. These include psychological, systems-interaction, interpretive-symbolic, and mechanistic. All of these areas are very important to understand the 'whole picture,' but the focus of this paper will be in the mechanistic perspective.

Mechanistic Perspective

Information within an organization determines their ability to make informed decisions and the effectiveness of those decisions is based on the way they communicate. This mechanistic perspective on communications deals entirely with the message, the medium and factors that aid or detract from the process.

In this model, communication is initiated by the sender through to the receiver. Each process is then broken down into bits of data that can be analyzed. The areas of importance are the ways in which the sender and receiver utilize perceptive processes to encode and decode the messages and the fact that noise is in the system.

Any message from a sender to a receiver would convey exactly what the meaning is intended in a perfect world. It is very important that the sender says exactly what they are trying to say and the receiver knows exactly what the sender is saying. The following demonstration illustrates this point:

Clear and concise is what is desired within a ship building contract. If the contract does not describe 'exactly' what is required, the contractor can get extra money for including those 'extras' during the building stages. The Irving led Saint John Shipbuilding organization has made much more than their original contract for building the Canadian Patrol Frigates due to these 'arisings.' It was even suggested that this was part of their contract plan from the beginning. In analyzing this situation, it was very difficult for the Canadian Department of National Defense (DND) to ask for everything because of the complexity of the contract, the number of personnel on the contract writing team, and the fact that many iterations were required for DND and parliament prior to letting the contract. In fact, the writing was started ten years prior to the contract being let, so technology had changed many of the basic assumptions about the type of work to be done.

Verbal and Non-Verbal Communications

Inherent to transmission of notes are the verbal and non-verbal cues which help in assisting to decode a ...