The purpose of this business brief is to assist Ms. Agrata Warma, our respectable female manager from India regarding the communication skills that she will have to cultivate to communicate well with South American people. Moreover this document will also help Mr. Irfan Jameel from Pakistan about the way he should communicate with Ms Warma. The document will not only benefit the individuals but will help in better understanding of the organization culture, aims and objectives. There is no denial to the fact that understanding of the country and customs makes communication smoother and negotiations becomes easier. Moreover it leads to stronger relationships in team works within organizational framework.
To begin with, the document will address Ms Agrata and will help her gain insights about the business culture in South America. Only after developing a profound understanding of South American business etiquettes the communication can be made stronger and on practical bases. We understand the fact that communicating across cultures is one of the most challenging task, south American business culture has some predefined rules that might not sink in with your own values. However it is imperative to follow them as they will strengthen your communication with people which will be for your own and organization's good. Intercultural communication is highly important and we would be happy to know that you fully acknowledge this fact.
South American community is influenced by cultural differences hence the choice of medium of communication have cultural overtones. Please be confident and maintain eye to eye contact with people you are communicating with. Use inclusive tones, gestures and body language while talking to people under or over you. Polite tones and friendly body language will be highly appreciated. While communicating with people it's better not to use phrases like “I went to America” or “I am ...