Total Quality Management



Total Quality Management

Recognizing these differences is necessary for successful introduction and development of Total Quality Management in health care. Whatever the differences and problems, Total Quality Management should not be directly transferred to the medical industry. It is the quality of health care professionals to determine the principles, concepts and methods that will determine the quality standards appropriate to their own industry. Authors in this document establishes the principles of Total Quality Management in a hospital setting, as Total Quality Management is very difficult when carried out within the framework of many processes and areas of the hospital. ...