TOTAL QUALITY MANAGEMENT

Total Quality Management

Total Quality Management

Quality

It is the degree to which a set of inherent characteristics fulfills requirements. Basically, refers to a set of inherent properties of an object that confer ability to meet implicit or explicit. Quality can be defined and measured. It is in the eyes of beholder (Ishikawa, 2005).

Total Quality

It consists of continuous improvement activities involving everyone in the organization. It is a process of quality management whose objective is to obtain a broad mobilization and involvement of the entire company to achieve perfect quality by reducing the maximum waste and improving continuously outputs.

Elements of ...