Performance and Measure Critique

Abstract

For a company, measuring its performance plays a very important role in the never ending cycle of improvement. Measuring performance plays a major role in helping the company to identify and keep track of improvement and growth against the goals of the organisation, it helps in determining the opportunities to improve and grow, and also, by measuring the performance of a company, we can compare its performance against both external and internal standards. Basically, the main reasons that we companies need to review their performances are to make sure that they are meeting the requirements of their customers efficiently, to determine reasonable objectives and make efforts to achieve them, to create standard on the basis of which they can make comparisons, to let the employees know how they are performing and to help them to keep in check their own performance level, to draw attention to problems and issues and find out the areas that need attention on priority, and to give feedback on the efforts for improvement.

Table of Contents

Introduction4

Discussion4

Human Resource Measures4

Financial Measures5

Market position measures6

Product/Service Measures7

Conclusion8

References10

Performance and Measure Critique

Introduction

Measuring the performance of any company is very important because when you can assess and gauge what you are talking about and can state it in numbers, things become clearer. And if you cannot measure the performance of your company, you cannot really manage the company efficiently because then you won't know where the company is standing exactly. Although there are many companies who find the task of measuring their performance very difficult to manage, they still have to do so in order to take their companies ahead.

Discussion

Human Resource Measures

The department of Human Resources is the most important department of any company or an industry. Taking steps to measure the performance of the department of human resources is very essential to get maximum productivity, profit and efficiency for any business. However, measuring the performance of the human resources is not a very easy task, a certain bench mark has to be set up to do that. There are many key performance indicators that can be taken into consideration to measure the performance of human resources. (Arthur, 1994)

Employee Satisfaction Survey

Employee satisfaction is a term that is used to explain whether the employees are satisfied and happy with their work or not. This employee satisfaction can be measured through employee satisfaction surveys that are administered periodically and with the help of these surveys, we can measure how satisfied our employees are in the areas of management and teamwork. The importance of these surveys is that with the help of these surveys, we can measure and understand the attitude, opinions, motivation and the level of satisfaction of our employees. Because employees are the most important assets of any organization, we need to make sure that they are happy and satisfied. If the employees themselves are not satisfied and contented, then they won't have any motivation to work efficiently and lead the company towards success. Therefore happy employees are considered as productive employees ...