An organization is the place where corporate culture brings life and makes it a place where people can spend at least half of their day. Many dismiss the notion of corporate culture as something trivial or unimportant but now the realization has come that it is one of the most challenging tasks to manage the corporate culture. This paper performs an organizational culture analysis of McDonalds.
About the organization
The success story of McDonalds starts with Ray Korc story when he sold milk shake mixer that could shake five milk shakes simultaneously to a restaurant in California that was more of a hamburger stand. McDonald brothers ran this stand with the idea of quality, service, cleanliness and value or affordable prices. The same Q, S, C & V eventually became McDonald's mantra when Ray Kroc opened first franchise in 1955. Ray Kroc made note of social and demographic trends in United States. With an increase in disposable income and women workforce also swelling, the concept of a fast-food restaurant that offered quality food at an affordable price caught on with the American people. Kroc emphasized on the casual family atmosphere where people can enjoy their meals in a clean environment coupled with fast and exceptional service. With these social factors and strategies in mind McDonald's success became phenomenal (Miller, 2001).
McDonalds' culture
McDonalds is one of the most robust brand names renowned all over the world. Any part of the globe one trots and one will find some McDonalds outlet in some nook and cranny. Ray Kroc is the person behind the success and growth of McDonalds. As a quintessential American brand, what McDonalds stands for today are American values (Payne, 2005).
Organizational culture typology
Items
Extent to which these items present in McDonalds' culture
Being aggressive
self-enhancement
Flexibility
High
Being organized
High
Decisiveness
Medium
Being supportive
High
Adaptability
Medium
Being competitive
High
Action orientation
High
Being calm
High
Stability
Medium
Having a clear guiding philosophy
High
Taking initiative
Low
Being easy going
Low
Predictability
Low
Taking individual responsibility
High
Security of employment
High
Informality
Medium
Being innovative
Medium
Opportunities for professional growth
Medium
Developing friends at work
Medium
Respect for the individual's right
High
Being quick to take advantage of opportunities
High
Offers praise for good performance
High
Confronting conflict directly
Low
Fairness
High
A willingness to experiment
Low
High pay for good performance
High
Achievement orientation
High
Fairness
High
Risk tasking
Low
Not being constrained by many rules
Low
Having high expectations for performance
Medium
Being people oriented
High
Being careful
High
Being distinctive-different from others
Medium
Low level of conflict
Low
Emphasizing a single culture throughout the organization