Employee retention is a process in which the employees are encouraged to remain with the organization for the maximum time or until the completion of the project. Employee retention is beneficial for the organization as well as the employee.
Difference between voluntary and involuntary turnover
Every organization recognizes that it needs satisfied, loyal customers. In addition, success requires satisfied, loyal employees. Research provides evidence that retaining employees helps retain customers and increase sales. Organizations with unsatisfactory turnover and satisfied employees tend to perform better. Reasons behind voluntary and involuntary turnover are (Mathis, & Jackson, 2006):