JC'S CASINO

Employee Retention: Case Study of JC's Casino



Abstract

In this paper, we would be discussing the problem of employee retention that is faced by JC's Casino. Among the housekeeping staff, there is a high rate of turnover and absenteeism. The paper would discuss the impact of employee retention on the organization, and the measures that can be taken in order to curtain this issue. Also, motivational theories have also been mentioned through which the morale of employees can be boosted.

Employee Retention: Case Study of JC's Casino

Introduction

Human resources are one of the important resources necessary for the attainment of entities goals and objectives (Trevitt and Lewis, 2000). Human personnel are crucial in meeting the target of business organization; this calls for the retention and motivation in order for them to unleash their potential for their personal growth as well as a benefit of the entity. As a result, organizations focusing to achieve their targets must understand the dynamics of employee retention by carrying out assessment, as well as corrective measures where necessary.Need of employee retention

Employee retention is a process in which the organizations make maximum efforts retain their employees for a maximum period. Employee retention is favorable for both the organization as well as the employee. It is the responsibility of the employer to make efforts to retain their best staff, because there is a cost connected to the hiring the employees.

There are numerous reasons as to why a business entity should retain its staff by reducing the employee turnover rate. When an employee leaves a company, the cost incurred in replacing the employee has been found to be a third of the employee's salary. These costs are distributed in the hiring process as well as training of the new employees (Douglas & John, 2010). Furthermore, retaining employees within a business organization has a positive impact on quality since employees get versed with company's processes and operation with time. Additionally, through retention of employees, the business organization is likely to benefit from employee commitment to its goals (Adams, 2010).

When organizations fail to retain quality employees, they are left with an understaffed and unqualified workforce who will ultimately affect the organization's ability to be competitive (Hausknecht, Rodda, & Howard, 2009). Job satisfaction is conducive to a positive work environment that will enable JC's Casino to meet current and future business needs (Hausknecht, Rodda, & Howard, 2009).

Despite the need of retaining employees, their rate of employee turnover is high in some organization as exemplified by the JC's casino challenge of having few employees. The reasons that may lead to employee turnover include failure to address the complaints from employees, inefficiency at work, workplace violence and other related risks (Romano, 2010). It behooves business organization to find out the reasons that prompt employee turnover and address through the use of motivation techniques (Branham, 2005).Motivation theories

With JC's casino been affected by a high number of employee turnover, it is imperative that various motivation theories be explored in order to offer intervention to the understaffing experienced in the company.Maslow's Hierarchy of Needs Theory

This theory of motivation was developed by ...