CONFLICT AND NEGOTIATION

Conflict and Negotiation

Conflict and Negotiation

Managing conflict is an intellectual challenge to understand and an important practical management issue of which to be aware. Researchers have exposed the traditional idea that conflict is inevitably destructive and demonstrated the value of conflict for solving problems (Thomas, 2008). Indeed, conflict, when well managed, contributes very critically to team and leader effectiveness. Recognizing both the positive and negative consequences of conflicts, researchers have proposed various ways to identify and distinguish the nature of productive conflict. They have identified dynamics and conditions under which conflicts can be constructive for people and their organizations. However, ...