WORKING WITH & LEADING PEOPLE

Working With & Leading People

Working with & leading people

Recruitment, selection and retention procedures

1.1 Prepare documentation to select and recruit a new member of staff

To achieve the sales objective related to the market segment and sales team, the role of field sales manager is important. The field sales manager's main responsibility is to assign the sales productivity of the team and fulfill the aim of contributing towards the company's goals. All the operations of sales team, efficiency in operations, hiring, training, supervising and direct-report sales associates is the aspect of the job.

Job Responsibilities

Contribution towards the business results through coaching and performance management.

Involvement and coordination with the sales team to achieve the overall objectives of team performance.

Inspection of the sales activity and management of sales associates to ensure quality and quantity to meet the expectations of the company.

Work in improving the capabilities of the individuals within the sales team.

Recruitment, hiring and developing sales associates according to the guidelines of human resource.

Working with the market management for the assurance of strategic objectives fulfillment.

Accountabilities and performance measures

To meet the strategic objectives, team quotas, profits and sales.

Responsible for the marketing investment and allocation of company resources in an efficient way.

Organizational alignment

Management of sales team comprising of sales associates.

Reporting to the vice president of sales.

Coordination and work with company executive for the customer satisfaction and sales support.

Qualifications

Four-year degree of an accredited institution with masters in business administration or equivalent.

Five years of sales experience in a business sales environment.

Proficiency in PC.

1.2 assess the impact of legal, regulatory and ethical considerations to the recruitment and selection process

One of the ethical considerations involved with the recruitment process is that the employer has the responsibility to comply all the recruitment process with the provincial and federal legislation. The information sessions must be booked in advance to avoid any conflicts. The preparation for the interview must be done before hand such as reservation of the place, booking of space, etc. The offers of jobs made to students must be given considerable amount of time for them to respond. The confirmation of job offers and terms of employment must be in writing for the students. The status of the campaign must be regularly updated to the career centre. All offers of employment must be honoured (Arvey 1998, 141).

The legal responsibility of the employer is to make sure that no unlawful discrimination occurs on the basis of gender, race, age, sexual orientation, disability and religion. The recruitment and selection process must be on the grounds of equality of opportunity. Training and encouragement must be given to the under-represented groups by the employer.

The employment must be done according to the plans made by the human resource department. A simple plan is required for the employers assess their recruitment needs, formulate training programs, develop policies for career and development, anticipating and avoiding redundancies, developing flexible workforce, controlling staff cost to become competitive and assessing future requirements for the technology, capital equipment and ...