THE DECISION MAKING PROCESS

The decision making process

The decision making process

Introduction

The decision is unusual in the activity of people, many of these decisions are simple (routine), others take a little time and some are decisions only according to the context in which it is. Many of these decisions are long-lasting and are the organizations affected by the results of them, even if he or those who took the decision to no longer remain in the organization.

What factors make up a decision?

Decision making is defined as selecting a course of action among alternatives, i.e. a plan is a commitment of resources or reputation management.

Sometimes engineers consider decision making as their main job as they have to constantly choose what is done, by whom and when, where, even as it will be. However, the decision-making is only one step of planning and forming the bulk of the processes used for developing objectives and targets set to follow. (Bell, Raiffa, Tversky, 1988)

The process leading to the decision-making:

Development of premises

Identifying alternatives

Evaluation of alternatives, in terms of goals to be achieved

Selection of an alternative, i.e. a decision

Should it always be a team effort?

It can be a team effort but mainly manager takes decisions how the work would be done and how it should be done and then tells every team member.

How important is the decision making process?

Mainly the organization would be affected by the decisions that are taken wrong. So it a very sensitive process and should handled accordingly to the situations. A clear and define alternatives should be highlighted and learn before making a decision. After highlighting alternatives they should be evaluated and then a decision should be made.

Training is very necessary in order to make your decision right. Manager should be given training in order to understand decision making process. (Koontz, Weihrich, 1999)

Following is the process which is needed to be train so that right decision is made:

1 - Set Goals.

Identifying the objectives is the most important of all. Once we could focus on your goal, decide on how to achieve it will be much easier.

2 - Gather Information.

The second step of decision-making process is to gather information to help achieve the objectives to be achieved. For information to serve must be:

Remember to always be a balance between available and desirable.

• Relevant (since it is irrelevant if waste time and obscure vital data.)

• Sufficiently detailed.

• Accurate.

• Complete.

• Timely.

The questions "why", "who, what," when "," where "and" how to "represent a checklist of areas that may have to investigate before making a decision.

There are two types of information we may need, according to the decision that has to be taken:

External information is flowing from the outside world. This category includes data about what is going to do. Information that gives clues about the future social environment, including data about the political, economic and social trends

Internal information is that it includes: facts and figures about the plans and objectives, ...