TECHNOLOGY-ACQUAINTED MANAGERS

Technology-Acquainted Managers

Technology-Acquainted Managers

Training professionals in the use of electronic communication must facilitate language change, the restructuring of jobs and acceptance from staff, especially at high management levels. Criticism has been levelled at managers for their apparent ineptitude and inaction. As Kiesler (1986) noted, managers either regard computers as a tool for storing and transmitting information or they fail to utilize high-technology innovations (Steinfield, 1990). In other ways, managers appear not to be completely informed about how their subordinates view communication in their organization. Surveys of Australian management styles, conducted through the 'Go BRW' online service found that 70% of respondents ...