Supportive Communication

Supportive Communication

Case 1

Most of the time, managers are required to mediate into the conversation to resolve the conflicts between the employees (Whetten & Cameron, 2010). In this situation as a manager, I will mediate between both the employees. Since mediation is the best and most empowering strategy for both the employees in conflicts. I will conduct meeting with them together in order to listen to their conflicts and issues. Moreover I will ask them to report me about their progress and issues. I will provide them training for supportive communication. I will prepare myself to invest time and making efforts ...