STRATEGIC HR, KNOWLEDGE & CHANGE

Strategic Administration of Human Resources, Knowledge and Change



Introduction1

Part 11

Current External Environment1

1.Industry competition2

Appropriate Organisational Structure and Processes2

Management Theories3

Organizational Behaviour Theories4

Part 24

Personnel Management Approach4

Human Resource Management Approach5

Strategic Human Resource Management Approach5

Part 36

Evaluation of ABC System's Human Resource Planning Process6

Evaluation of ABC System's Human Resource Recruitment Process6

Evaluation of ABC System's Human Resource Selection Process7

Part 47

The role of human resource development in enhancing individual and organizational performance7

The role of knowledge management in enhancing individual and organizational performance8

Part 59

Recommended performance and reward strategy9

Part 611

Initiatives to improve harmony and trust amongst employees11

Conclusion12

References13

Strategic Administration of Human Resources, Knowledge and Change

Introduction

ABC Systems has been identified as a company operating in the IT industry. The firm is still within its initial growth stages, and the market it works in is currently expanding. The company is also growing, with an additional base established recently in a country which is part of the European Union.

The existing Human Resource Policies have a reactive approach towards issues and problems, rather than a proactive one. Leadership is diminishing and the managerial culture is leading the organizational structure. All these problems, combined with the recent increase in competition, have posed certain problems for the firm, such as absenteeism and high turnover of employees; decreasing output and quality, increase in mistakes, increase in grievance procedures and disciplinary actions, and low job satisfaction and morale. Expansion requires the immediate resolution of these issues as they are affecting performance.

This report has been compiled to be presented to the CEO of the firm. The above mentioned issues are analyzed and evaluated and recommendations have been made for formulating an effective performance and reward strategy.

Part 1

Current External Environment

ABC Systems is working within the IT sector, which is facing a lot of ongoing issues. The external business environment comprises of those factors which are beyond the firm's control, even though they affect business decisions and outcomes. Some of the major problems within ABC Systems' external environment have been outlined as follows.

Industry competition

Most of the employees target the giant companies within an industry, and small businesses have to struggle their way through the intense competition. Human Resource plans need to have lucrative incentives and growth opportunities for employees.

Employee Compensation

The compensation structure must be inversely correlated to the availability of qualified candidates within the job market. A balance must be maintained between financial efficiency and competitive salary offers. The compensation structure must be fair enough as well.

Applicable laws

Legislation applies on a number of Human Resource Activities, ranging from recruitment laws to maintenance of employees' personal records, as well as antidiscrimination etc.

Appropriate Organisational Structure and Processes

Given the above mentioned characteristics of the business's external environment, the best suited structure in my view would be the matrix Structure, because it groups by both product and function, and also the nature of work requires the application of both of these methods of assortment. This type of structure would be most suited due to the fact that there is a high degree of customization within the IT ...