Safety and Quality in Health Care Service Delivery

Safety and Quality in Health Care Service Delivery

Introduction

The concept of clinical governance was introduced in England in the late 90s, but it is the development of ideas and reflections on the theme of quality on which to years, many scholars and various organizations are working on. The first step of this process is marked by the WHO document "The Principles of quality assurance "of 1983 which divides the quality in four main aspects: • technical quality of professionals • use of resources - efficiency • risk management • patient satisfaction From this point of view, each program for the quality must ensure that every patient receives the service to produce the best possible outcome based on the available knowledge (Tetroe, et al. 2008), with the lowest consumption of resources, which result in lower consequent risk of damage to the processing and with the maximum satisfaction for the patient. Hence the definition of the characteristics of an ideal health system to strive for security, effectiveness, patient-centered care, timely taken initiatives, efficiency and fairness.

Therefore, the improvement of the quality cannot be achieved by concentrating efforts in one direction or focusing on a single issue. It requires a approach of the system in a model of the overall development that includes patients, the professionals and the organization.

Thesis Statement

For Clinical Governance refers to an integrated approach to the modernization of the NHS, which focuses on the planning and management of health services to the needs of citizens and enhance the role and responsibilities of doctors and other health care professionals for the promotion of quality.

To ensure the quality and safety performance, the best possible results in health and efficient use of resources, are used methodologies and tools such as guidelines and profiles of assistance based on evidence of effectiveness, clinical risk management, systems constructed from the integrated computerized medical records, development of staff and their training, and multi-disciplinary integration, the systematic evaluation of performance appropriate to introduce innovations and with the involvement of all stakeholders, including volunteers and community .

Discussion

The general course is of present overloading hold and careful rearrangement of state of Massachusetts and correct-ranging of its system of health care delivery. Massachusetts State requires a wellbeing cure method that is extra supple and less pricey than lone profoundly supported on organizational communications involving enormous resources speculation. Goal of Massachusetts State must be a re-venture policy guaranteeing every patient entrance to health care facilities, not inevitably to accommodations. Provided the obscurities intrinsic in predicting the expectations, litheness is necessary to handle Massachusetts's varying landscape of healthcare.

Health care reform is essential to health of Americans and the wellbeing of the economy of nation. But that restructuring should be supported on great examination comparatively than glowing postulations. If not, the United States will not reach the preferred outcomes of improved levels of health at lesser prices for added natives and superior command on decisions of health care by individuals they influence mainly: “patients” (Robert, ...