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Management of Health and Social Care Service

Executive Summary

The Midfields Hospital Maternity Unit is currently experiencing difficulties of over-crowding due to the recent closure of a nearby Maternity Unit and peak demand particularly from an influx of young families from a Muslim country into the catchment area over the past five years. The midwifery team includes two male staffs that are being restricted from performing their duties because of patients insisting on having a female midwife. A number of midwifery students have been recruited to help manage the situation and they have been taking on more and more responsibilities. The Maternity Unit manager is relatively new and was appointed from the nearby Unit that recently closed. A number of the team have expressed concerns about what they describe as her 'standoffishness' and unwillingness to 'fix the problem'. Laissez-fair leaders avoid taking a stand, ignore problems, do not follow up, and refrain from intervening”, Due to a number of team expressing concern about what they described as “standoffishness” and unwillingness to “fix the problem”, the behaviour of laissez-fair leadership result in conflict and lack of achievement.

In order to improve the services, the current manager should apply a new management's style, the management style that would be appropriate for this situation would therefore by a participative management's style, as an alternative democratic. A democratic-participative leadership style is most conducive to creativity. Leadership should be supportive rather than controlling, serve as a facilitator to help the group meet its goal, and provide an “open field” in which group members can feel free to move intellectually without obvious constraints (Andriopoulos & Dawson, 2009). Participative decision making is likely to lead to better-quality management decisions, so that empowerment represents a win-win situation with gains available to both employers, as increased working efficiency, and to employees, as job satisfaction.

Table of Contents

Abstract4

Introduction5

Discussion6

Identifying the problem6

Definition of Management6

Management Styles7

The Leadership Style of Midfields Hospital Maternity Unit11

Employee Relation13

Conclusion15

Abstract

Leadership, the process of inspiring others to work together to achieve a common goal, is an inevitable element of group dynamics. This paper is about the case study of Midfield Hospital Maternity Unit which is having various difficulties, the difficulties are as follows; lack of communications, poor quality of services and lack of motivation within staff, the problems highlighted are results of the management style. Managers have to perform many roles in an organisation, and how they handle various situation will depend on their style of managements, the management style is therefore identified as laissez-faire. In order to improve the services, the current manager should apply a new management's style, the management style that would be appropriate for this situation would therefore by a participative management's style, as an alternative democratic.

Management of Health and Social Care Service

Introduction

Health care is continually undergoing change. Change plays a dominant role in any enterprise. The dramatic and rapid changes occurring in health care present many challenges and opportunities for hospital managers as they deal with a culturally ...