Responsibility of a Crisis



Responsibility of a Crisis

01. Why should an organization assume responsibility in a crisis situation?

During the time of a crisis, one of the biggest challenges faced by the organizations is, along with devising an effective bail-out strategy, assuming or accepting the responsibility of the crisis. Assuming responsibility of a crisis not only testifies to the organization's moral and ethical standing but also plays a vital role in sustaining the reputation and goodwill of the entity during troubled times (www.leadingresources.com).

As the crisis always makes you villain before the society, assuming the responsibility immediately will make you a repentant one and that should help a great deal the organization repairing the damage after the crisis is over. The act ensures that the stings of trust are kept attached between the organization and its clientele, as the organization is, not only, taking the responsibility but also promising to repair the damage and prevent it from ever happening again in the future (Mitroff & Anagnos, 2001).

02. How will crisis management change in the future?

The advancements in technology have already changed the dynamics of modern business practices and new kinds of crisis emerged. One could predict there will be more crises with more complex nature, but the same technology would enable the organizations develop effective crisis management strategies and implement them in an appropriate and timely manner with a worldwide impact. The virtual worldwide presence of the organization will allow them to respond more quickly in crisis situations. Technologies such as videoconferencing and telepresence would continue to expand the outreach of organization in the future (PR newswire, (2003).

03. How can a manager think outside the box in a crisis situation?

One major reason behind the organization's failure to cope with crisis situation in an effective manner is the management's inability to ...