Relationship between Training and Employees' Competency: An Examination of the Training Strategies Utilised By Public Sector Organisations in Pakistan

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ACKNOWLEDGEMENT

First of all, it would give me great pleasure to show my gratitude to my professor, for his propositions, remarks, understanding and patience. It would also be an honour to express gratitude to my parents, my mother, my father, my sister and my brother for their endless support in my life and allowing me to make all my decisions. I would also like to take the opportunity to show appreciation to my co-workers for their expert cooperation on every occasion. I would also like to be grateful to the Department, managers of the university, instructors and students who have supported me throughout this research.

DECLARATION

I declare that the content presented in this thesis/dissertation is, in my understanding and opinion, original and has not been presented for scholarly assessment in the past, either completely or partly, for an academic degree at this educational institution or elsewhere. I would also like to admit that I have studied and understood the principles, prerequisites, processes and guidelines of the University regarding the higher academic degree research award and to my dissertation. I would also like to declare that I have abided by the University's principles, prerequisites, processes and guidelines.

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ABSTRACT

Every organization around the world has concerns regarding the management of people in their workforce. This issue is widespread in the field of business management. The effective development of human capital in an organisation is one of the crucial factors that determine the success of the organization. It also helps the organization in achieving a distinguishing position in the competitive industry. This concept becomes a challenge for those who manage the workforce in an organization. It requires skills, knowledge and abilities to effectively manage the human resource factor in an organization that could lead the organization to success. One of the core methods of human resource development is through education and training. The reason behind focusing on training and development is that there are continuous changes taking place in the technology and no organization can survive in the market without using advance technology, core competencies of the organizations are build, trainings and development also covers the gap between the formal education, it helps in steering and downsizing, it helps employees in their career path, remove the imbalance in the aging workforce generation and helps in global competition of the business. This study aims at investigating the relationship between training and employees' competency in the Pakistan public sector and evaluating the training strategies utilized in the public sector organisations of Pakistan.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER1: INTRODUCTION1

1.1.Research Background1

1.2.Identifying the Problem7

1.3.Research Aims and Objectives11

1.4.Research Questions11

1.5.Research Method12

1.6.Rationale of the Study13

1.7.Significance of the Study15

1.8.Nature of the Study18

1.9.Structure of the Dissertation20

CHAPTER 2: LITERATURE REVIEW22

2.1.Introduction22

2.2.Conceptual Framework of the Analytical study23

2.3.Training23

2.4.History of training24

2.5.Employee training in organisations27

2.6.Different strategies of organisational training28

2.7.Need for providing employee training29

2.8.Employee Learning31

2.9.The concept of Learning32

2.10.Learning Theories33

2.11.Professional Learning communities36

2.12.The Role and Theory of Learning39

2.13.Difference between learning and training41

2.14.Role of HRD in Developing and Training ...