Recruitment and Selection in Tesco

by

ACKNOWLEDGEMENT

I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible

DECLARATION

I [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University

Signed __________________ Date _________________

ABSTRACT

Recruitment refers to the process of attracting, screening, and selecting qualified people for a job at an organisation. Selection may be defined as the process by which the organisation chooses from among the applicants, those people whom they feel would best meet the job requirement, considering current environmental condition. The whole dissertation has been divided into 5 chapters. Chapter 1 provides an introduction and background of the study. Chapter 2 provides a review of the literature. Chapter 3 provides the methodology used for this study. Chapter 4 provides the discussion and analysis of the study. Finally, Chapter 5 presents the conclusion for this study and recommendations for the future research.

TABLE OF CONTENTS

ACKNOWLEDGEMENTII

DECLARATIONIII

ABSTRACTIV

CHAPTER 1: INTRODUCTION1

Background of the Study1

Research Aims and Objectives2

Research Questions2

CHAPTER 2: LITERATURE REVIEW4

Recruitment and Selection4

Recruitment7

Sources9

Selection9

The Interview10

Different Types of Recruitment Methods13

Overview of e-Recruitment15

Internet recruitment, informal approaches, education liaison, legal and ethical consideration18

Informal Approaches18

Legal and Ethical Considerations18

Selection, short listing, online shifting, problems with interview, employment references19

Advanced methods of employee selection, bio data, ability testing, personality testing, professional issues in the use of selection tests19

Legislation covering equal opportunities in employment20

Explaining the pressure faced by the organisation in this competitive environment of recruitment20

Understanding the importance of education and experience in the UK job market20

Head Hunting20

Concept of adequate staffing and management21

Communication problems, power and authority21

Importance of employee relations in an organisation21

The Consequences of Hiring Mistakes22

Innovative Recruitment Strategies23

CHAPTER 3: METHODOLOGY25

Mixed Research25

Classification of research methods25

Multi-method studies26

Mixed method studies26

Steps in mixed methodology26

Strength and weakness of the mixed research:27

Literature Search28

Ethical Considerations28

CHAPTER 4: DISCUSSION AND ANALYSIS29

Overview of the Company29

Recruitment and Selection in Tesco31

Job Description and Person Specification in Tesco32

Tesco's methods of attracting and recruiting candidates33

CHAPTER 5: CONCLUSION36

Recommendations39

REFERENCES40

APPENDIX42

Questionnaire42

CHAPTER 1: INTRODUCTION

Background of the Study

Human resources are a term used to describe the individuals who comprise the workforce of an organization. The use of the term 'human resources' by organizations to describe the workforce capacity available to devote to the achievement of its strategies has drawn upon concepts developed in Organizational Psychology. Human Resources may set strategies and develop policies, standards, systems, and processes that implement these strategies in a whole range of areas. The following are typical of a wide range of organisations:

Recruitment, selection, and outsourcing

Organisational design and development

Business transformation and change management

Performance, conduct and behaviour management

Industrial and employee relations

Human resources workforce analysis

Compensation, rewards, and benefits management

Training and development.

Recruitment forms a major part of an organisation's overall resourcing strategies, which identify and secure people needed for the organisation to survive and succeed in the short to medium-term. Recruitment activities need to be responsive to the ever-increasingly competitive market ...