Quality Management

[Name of the Professor]

Quality Management

Q1) Product Quality

Acer Aspire AOA 150

Acer's marketing team came up with a product which offers portability, light weight and convenience for the consumers. People can now carry their netbook on the go and travel with ease. The netbook has the same features and powerful specifications, along with a 3 hour durable battery. Through this product the marketing team has successfully met the needs of consumers who don't want bulky laptops.

The product is design in such a manner that it's very light in weight, while uncompromising on the quality. The netbook is equipped with HD technology and has a very fast processor equipped with the latest Windows. It also has HD quality sound system with great graphics card to support greater functionality for videos and gaming. Acer's products are top notch, which resembles the top quality procedures adopted while obtaining supplies. The product doesn't cost much and has good equipment attached with it, which shows the quality of procurement at Acer. Quality in production planning for Acer Aspire netbook comes from first identifying the market and then taking an appropriate time to launch a product.

The product has done wonders which show the efficiency of production planning quality. The product is manufactured with an innovative design using the latest technology deployed in the industry. The manufacturing process is so outstanding that we can safely bet that every product will deliver the same value & specification. Acer deploys quality standards through continual checking of production process at all stages. The product offers one year service warranty and is extendable if customers want. Acer ensures that all the business functions are interlinked to ensure smoother manufacturing process. Service quality is ensured by giving warranties and support services, so that customers get solutions to their problems.

Windows 7

The marketing team at Microsoft works continually on improving its Windows operating systems. They take feedback from customers, related to the changes they want in the operating system and then launches a new operating system. Windows 7 replaced Microsoft Vista, with which customers were having multiple problems. The product has been designed to give customers a more user friendly operating system. It gives more support for software and hardware. The look of Windows 7 is aesthetically more pleasing to the eye. Microsoft purchases would come in the form of platform & the cost incurred in coming up with the operating system. Production planning is done by launching a test version of the Windows before launching a full fledge operating system. This ensures better product quality.

Manufacturing quality for Windows in ensured by hiring the top brains to work at Microsoft and providing them with the latest technology. The quality process at Microsoft is outstanding and ensures that the product meets the same level of standards all the time. Windows 7 has been severely put on the test to ensure that it will work best for the customers under all the conditions. Prelaunch versions as well as beta have been ...