Quality Improvement



Quality Improvement

Organizational Overview

Comanche Country Memorial Hospital is a non-profit, autonomous, and the acute-care competent that prides itself on taking into account and facilitating the patient first and providing the quality care that is award winning (http://www.ccmhonline.com/).

The hospital has approximately 2,000 employees on both part-time and full-time basis has around 283 beds that are licensed, 250 credential physicians and employs the benefits of around 100 volunteers. The Hospital is directed by a Board of Trustee that is comprised of 5 members, and while self-governing, the Hospital has collaboration with several Rehabilitation and Health areas for providing patient focused treatments and healthcare. The Hospital is completely certified by the Joint Commission on Accreditation as well as the Council of Accrediting Rehabilitation Facilities.

Mission Statement

The Mission of the Hospital is to provide innovative, compassionate, and safe healthcare which exceeds the customer's expectations and preferences (http://www.ccmhonline.com/).

The management of Hospital recognizes the worth of every individual and that is guided by their commitment to leadership and excellence. They demonstrate this by providing commendable physical, spiritual, and emotional care for every patient as well their families. Balancing the sustained commitment to the healthcare with highly standardized and specialized services, they also build a work environment where every individual is respected, valued and gets the opportunity for professional and personal growth. They foster a culture that discovers innovations and expertise in their all activities and health related researches, and also demonstrate a social responsibility by effectively using their personal resources. They have a commitment with their physicians, staff, students, volunteers, students, and community partners that they will participate in their mission for maintaining a quality healthcare (Lanham & Cooper, 2003).

Goals to meet up Mission Statement

For meeting the goals of its mission statement, they focus on improved communication, improved attention and responsiveness to patients as well as to their families, improved teamwork and collaboration, treating everyone with respect and dignity, and enhancing the overall experience of Hospital for customers (Institute of Medicine, 2001).

Furthermore, there is also a quantity of guiding principles which they follow for meeting their mission statement. They put the patients and their families on top priority, deal them with respect, and listen carefully to their concerns. They provide a safe and hygienic environment, take the responsibilities of patient's matters, and communicate with them honestly and openly. They always try to anticipate and then respond accordingly to the customers' needs with having a positive and helpful attitude. They trust one another for embracing change, for preparing and educating themselves, and identify the ways that could improve their procedures and share ideas with each other (Institute of Medicine, 2001).

Effects of Activities, Programs, and Departments on appropriate Planning

The Hospital is consisted of around 100 health providers and local physicians from 17 diverse medical specialties who enjoin together for creating a single combined medical group. The purpose of forming such kinds of programs and activities is to provide a health care that is more collaborated and to provide a streamline care and this is all done for ...