Process Improvement : Toyota

Process Improvement: Toyota

Introduction

Toyota, one of the giants in the auto manufacture business has never failed to provide its customers with top quality products. It was not until 2002 that Toyota set its goal to achieve 15% of global market share by 2010, chasing volume at any price. In order to become the leading player of the automotive industry globally, Toyota did not only expand globally, but also diversified itself in product development. In the pursuit of rapid growth, Toyota compromised the promise made to its customers, 'delivering the best'.

Discussion

To this persistent quality problem in 2009 according to ...