Pick up some projects (successful,or failure) and show how Delone and Mclean explain these projects
Pick up some projects (successful,or failure) and show how Delone and Mclean explain these projects
Introduction
Public Electronic Procurement (e-Procurement) has attracted major attention in recent years and a number of initiatives are already underway as part of e-Government agenda in Australia. However, the challenge of measuring the success of public e-Procurement initiatives has received limited attention in government publications and academic literature. This paper applies the DeLone & McLean Information Systems (IS) Success Model in the context of NSW's e- Procurement initiative. The strategic objectives of e-Procurement implementation in the NSW public sector have been discussed and in turn mapped in the IS Success Model. At a time when there seems to be lack of a satisfying tool to guide the public sector agencies in their efforts to assess e-Procurement benefits, this model is designed to provide insights to professionals and practitioners to better prepare and plan to develop and implement performance measurement systems for e-Procurement initiatives. Key words: e-Procurement, IS success, strategic objectives, NSW public sector eeeeIntroduction and Background eElectronic Procurement (e-Procurement) has received much attention from Information Systems (IS) researchers and practitioners because of its ability to improve procurement performance of buying organisations (DeLone and McLean, 2003). However, despite its popularity, there is no common definition of e-Procurement (Vaidya, Sajeev and Callender, 2004). In fact, e-Procurement or electronic commerce for procurement is the use of electronic technologies to streamline and enable the procurement activities of an organisation. It is the term used to define the set of technology solutions which are used to support and enhance purchasing processes such as e-Tendering, e-Auction or Reverse Auction, e-Catalogues, e-Marketplace and e-Invoicing. As such, this paper regards public e-Procurement as the innovation in public procurement, defined as the use of the Internetbased Inter-organizational Information System, which automates and integrates any part of the procurement process in order to improve the efficiency and quality in public procurement, and to promote transparency and accountability in the wider public sector (Vaidya, 2007). The potential benefits of an e-Procurement system commonly include more effective inventory control, reduced purchasing agent overhead, reduced lead times, and competitive pricing (Johnston et al., 2005). E-Procurement technologies have the In fact, lack of an e-Procurement success model has been identified as the main reason for 'management blindness' and 'management disappointment'. It is because it would be impossible to validate original assumptions (baseline measures) without current performance measures and lack of results becomes evident (CGEC, 2002). A number of academic and practitioner studies on e-Procurement (e.g. CGEC, 2002; Subramaniam and Shaw, 2002; Devila et al., 2003) have identified the lack of research in the area of e- Procurement success. As such, in order to fill this gap in the existing studies, this article aims at applying the DeLone and McLean Information Systems success Model (DeLone and McLean; 1992, 2003, 2004) to examine e-Procurement success from the buyer's ...