OPERATIONS MANAGEMENT

Operations Management

Operations Management

Introduction

This paper intends to discuss the concept of bundles of benefit and the idea of facilitating good(s). For this purpose, comparison between the management of manufacturing operations and the management of service delivery operations will be conducted. Relevant examples will be utilized to illustrate and reinforce the argument. The similarities and differences between the management of goods manufacturing and the delivery of services will be elaborated in this paper. In today's competitive business environment; the concept of operations management remains extremely important. The purpose of this paper is to make the readers aware about the significance of operations management and its crucial relevant functions.

Operations Management

Management of organizations is changing with the passage of time. Almost all the organizations today consider operations management an important and integral part of their managerial activities. Efficient operations management has become a very critical and essential aspect of managing the business activities successfully. While operations management remain critical to almost all organizations; there is a clear difference prevailing between the management of manufacturing businesses and delivery of services.

Operations management has emerged being one of the most important management disciplines which is assumed to be concerned with overlooking, designing and managing the production processes. Restructuring the underlying business operations for the purpose of enhancing the production and delivery processes of goods and services remain an important function of the operations management. Operations management tends to ensure the efficient business operations through minimizing the needs of raw materials and also producing products capable of exceeding the expectations of customers (Machuca, Zamora & Escobar, 2007 Pp. 585-603).

Operations management basically revolves around the management of inputs and outputs and the entire transformation process which converts inputs into outputs. Operations management is clearly connected with the overall objectives of the company. Like finance, human resource management, production and other disciplines of running a business organization; operations management also contributes towards making the organization able to achieve its targets and mission.

The most important argument in relation with the differences in the management of manufacturing business and delivery of services has been provided by Meredith and Shafer in 2011. The authors suggest that the process of transformation of raw materials into finished or value added goods can be termed as facilitating goods. On the other hand, when there are no operations involved, the businesses are essentially related to pure services. The authors also argue that any process of transformation or adding value can be referred to as service. In this regard, Meredith and Shafer described services as bundles of benefits. The benefits can either be tangible or intangible (Parker, 2012 Pp. 80-89).

Management of Manufacturing Operations

Manufacturing operations management is commonly known as MOM. Management of operations is basically a process which reviews the manufacturing or production process with an intention to maximize the production efficiency. Manufacturing operations management is thoroughly divided into many different arenas like production management, supply chain management, analysis of performance, quality and compliance and many ...