OPERATIONS MANAGEMENT

Operations Management: The Case of Benetton Group and AECOM



Operations Management: The Case of Benetton Group and AECOM

Introduction

Operations Management means all the processes that lead to convert inputs into products or services useful to the consumer or user. Operations management includes services such as restaurants; transport companies, financial services, shops and hotels, and also includes manufacturing management, such as the various factories. The operations of each institution to produce a product or service and these processes interact with other basic functions such as finance, marketing and human resources. Examples of operations: manufacturing a car in the car factory, the educational process at the University, to prepare and serve food in the restaurant. Operations include production operations in the main and auxiliary they include purchasing, warehousing, inland transportation, manufacturing (conversion), transfer the final product or service to the customer (Render, 2000, Pp25-48).



Discussion and Analysis

Operations are "a process, method, or series of actions, mainly of a practical nature" (Collins English Dictionary, 1986). Based on this definition, the operation is an essential attribute of any type of human activity, which is characterized by organization and productivity. We can therefore conclude that all organizational functions are the operation and that all management activities include operations management.

Often the terms "manufacture" and "operations" are used interchangeably, in industry, commercial and non-commercial activities is widely believed that production management is a separate, segregated from the other area that should interest only those who are directly engaged in the production (Korman, 2007, Pp53-58).

Quality Management

From mangers prospects to have Quality management, he needs to adopt a number of management principles that can be used by managers to guide their organizations towards improved performance available from managing them individually. Programs differ from project in a number of ways. Some of which include:

Projects are finite with a specified start and end

Projects are unique; programs are typically ongoing focused on achieving business results

Programs are benefits oriented; projects are requirements oriented

Program management includes management of projects that make up the program

Program managers must not only be both technically and socially aware, but also possess the appropriate mix of skills and be capable of apply them in various proportions based on the current needs of the program (Hayes, 2002, pp. 21-32).

The Analysis of the Operation Management Strategy

The Benetton Group

The Benetton Group is an Italian company that is in fashion and clothing business. The company is a financial holding company of the Benetton family, Edizione Srl, which has 67 percent of shares owned.

Today, the Benetton Group is present in 120 countries worldwide. Her Core business is clothing: a group characterized by a strong Italian character whose style, quality and passion, their expression in the brands United Colors of Benetton, Casual Wear, Sisley, fashion oriented, Play life, clothing for the Leisurewear and Killer Loop street wear. The company has a total production of about 115 million units annually. The Distribution network of 5,000 contemporary stores around the world provides the High quality customer services and generates a total turnover of ...