Operations Management



Operations Management

Answer 1)

a)

Data:

Average patient per shift: 50 patients per shift

Shift timing: 8 Hours

Average patient requires: 20 minutes

For one service or product processed at one operation with a one year time period, the capacity requirement, M, is

Capacity requirement = Processing hours required for year's demand/ Hours available from a single capacity unit (such as an employee or machine) per year, after deducting desired cushion

M= Dp/ N[1 - (C/100)]

Where:

D =demand forecast for the year (number of customers serviced or units of product)

p =processing time (in hours per customer served or unit produced)

N =total number of hours per year during which the ...