Negotiations in the Workplace

Negotiations in the Workplace

Introduction

Negotiation is present in the most common situations of our lives. You negotiate social relationships, in clubs, with service providers, in condos, etc. In these environments, are found the most diverse types of situations that require, at all times, people realize that negotiations. In the family, often the interests of husband and wife are divergent: he intends to make investments and wanting it, for example, spend money on travel. Sometimes, what is at stake is the success of a job, earnings materials, sense of capability, utility, victory or failure, etc ...In business, it is no different. We negotiate all the time with our pairs (Tubbs, Moss, & Papastefanou, 2008).

There are several processes, objectives, resources, general conditions of work, etc.. Internally, all negotiating with customers, suppliers, agents financial community. These inter-relationships and negotiations have, as we said, several goals and accomplishments are the reward and recognition for success achieved (McMains, & Mullins, 2010).

Affective Conflict

It involves situations of incompatibility Interpersonal between group members; degrades the quality of relationships and hinders the flow of information, decreasing, this, the degree of identification of the members of the group and the their decisions. The group energy is directed towards the development of cohesion and interpersonal problem solving, which can have very negative effects on the level of group effectiveness. By involving negative emotions, socio-affective negotiation becomes threatening not only in the group but also for the very individual thus affected can see your self-concept, their self-esteem or any other individual variable (Damian, Lanubile, & Mallardo, 2008).

Conflict Task includes stressful situations experienced in group due to the presence of different perspectives on the execution of a task. The existence of disagreements between elements of a group as to how best to achieve the common goals is inevitable because a group is constituted by individuals who perceive reality in different ways. The identifying different ways of thinking the same reality, and their combined use, maximizes performance, it is expected that "two heads think better that one "and that the synthesis that results from a clash of ideas is richer than an idea considered in isolation.

Promotes identification with the team members and especially with their decisions. The fact that the ideas of all members to be heard and discussed allows it to be perceived as fair by the group and facilitates accountability for the decisions of each member taken.

The task negotiation can be functional in that improves the quality of decisions, increases the identification individual to the group's results and raises levels member satisfaction. The affective conflict, by contrast, threaten the relationship.

We can say that through negotiation is obtained due success in relationships. With it, we become better able to hear each other, understand it, respect it, better interpret their needs and their limitations, finding mutually satisfactory arrangements and, thus, can perform seeking the common good so that we have a more just society.

Bargaining is an art. Requires sensitivity, creativity, assertiveness, ability to analyze, understand ...