Mode of Communication

Mode of Communication

Introduction

Communication is a two way street. Communication between healthcare providers and patients forms the backbone of the relationship among them. Hence, the communication skills of the physicians and healthcare providers play a huge role in constructing the patients' experience due to which patient's ability to articulate them-selves clearly and interpret the information they receive and perform according to it that can be seen as changing behavior which also leads to the experience of care. In this paper we will focus on the one specific mode of communication that is used by consumers and health care providers.

Discussion

The requirement of communication is important in healthcare system for the purpose of exchanging information and for affective content that may accompany important information regarding the patients. The advancement of technology has been applied in the healthcare system to facilitate easy communication among patients in this highly collaborative and mobile environment. This has resulted in much healthcare organizations the development of the mode of communication which enables consumers to smoothly and conveniently communicate with their healthcares provider. One of these communication modes is e-mail which is now popular through the world as a result of improved convenience of the internet (webtools.delmarlearning.com).

E-mails, as we know is the electronic mail which is t he transmission of the digital messages throughout the communications networks. The advantages of the email to the patients are numerous. The most important benefits patients will enjoy using this mode of communication is the improved accessibility and convenience to healthcare. The reason for this is that, recently majority of the healthcare providers have emails address to facilitate their patients at any time.

Patients can use email to communicate regarding an opinion about the disease, in which case a formal consultation took place. Although the mode of transmission of information is recent, the inter-professional nature of the relationship remains unchanged.

The physician and the consultant both have professional responsibilities, ethical and legal duties, in accordance with accepted standards of practice. One advantage of the electronic consultation is the doctor can immediately read the patients issues and ask new questions. Patient confidentiality is also crucial. Any disclosure of personal health must respect provincial and federal laws with regard to respect for privacy. You must know the type of security offered by your server and what you can do to enhance the confidentiality, authentication and integrity of email transmissions, such as firewalls, encryption and digital signatures (SANS Institute, 2003).

In short, through this mode of communication, patients can contact their selected healthcare provider at any time through a touch of button. The gap which was between the patients and the healthcare provider has been lined by the e-mails and patients uncertainties has been reduced as the healthcare issues solution can be brought at their door step in a minute.

The patient's confidentiality regarding the medical information and privacy of the email are very dominant. The healthcare providers who are using emails at work for the medical operation purpose, therefore, patients for this fact are ...