MCDONALD'S HUMAN RESOURCES MANAGEMENT

McDonald's Human Resources Management

Abstract

The course work begins with the introduction of human resource management. The assignment will try to focus on the concept of human resource management strategies and human resource activities of McDonald's restaurant ltd, the organization where I am working. The target of this allotment is to pertaining the models of HR strategies with McDonalds and summarising HR undertakings like presentation administration, motivation and rewards and HR planning. For the purpose of HRM strategies I am applying the best practice and best-fit model with McDonalds. Furthermore, it explains the human resource activities of McDonald's restaurant ltd and ending with an appropriate conclusions and recommendations that can improve the HRM strategy, HR activities and the role of the HR function within McDonald's restaurant Ltd in order to achieve increased organisational performance.

Table of Content

INTRODUCTION5

LITERATURE REVIEW5

McDonald's Restaurant Ltd6

McDonald's Human resource Strategies7

Best practice model8

MCDONALDS HR PRACTICES AND BEST PRACTICE HRM MODEL8

?Employment security8

?Selective hiring8

?Self managed teams9

?High compensation9

?Training9

?Sharing information10

BEST-FIT (CONTINGENCY) MODELS10

BUSINESS LIFE CYCLE MODEL10

STRATEGY/STRUCTURE CONFIGURATION11

?Resources11

?Learning development11

?Employee relation12

?Reward system12

HUMAN RESOURCE FUNCTION12

HUMAN RESOURCE ACTIVITIES13

?PERFORMANCE MANAGEMENT14

?Performance review14

?Observation checklist15

Motivation and Reward16

?Intrinsic motivation16

?Extrinsic motivation16

?GAP buster Bonus17

?Free life protection after 3 years17

?Employee discount card17

?Free break-meal to employee17

?Free vehicle to shop manager18

?Customer Satisfaction Review (CSR)18

HUMAN RESOURCE DEVELOPMENT18

?Education18

?Learning19

?Development19

?Training19

CONCLUSION20

RECOMMENDATION21

APPENDIX28

McDonald's Human Resources Management

Introduction

According to Armstrong M, (2003) human resource administration is a strategic and logical approach to the management of an organisation's most valued assets: the persons employed there who individually and collectively assist to the achievements of its objective with the large efficiency. The aim of HRM is to help the organisation to achieve success with the help of people (Armstrong M, 2003). HRM scheme is an approach for making decisions on the designs of the organisation. These designs are worried with the worker relationship and its recruitment, training development, presentation administration, pays and worker strategies. The rudimentary undertakings pursued by HRM are that of providing services to internal customers. These encompass central administration group foremost, line managers and employees. The services covering all the facets of HRM like human resource designing, recruitment and assortment, worker development, worker pays health and security management, worker relatives and welfare.

Literature review

Human Resource Management (HRM) is of strategic significance to all administrations. HRM do not only create competitive advantage for the organisation but is the force underpinning organisation's success. No wonder, the way HRM practices and policies take shape also affects the employee's experiences of work and the employment relationship. Within the mainstream HRM literature, there is a long tradition of research arguing that in alignment to make an optimal assistance to firm presentation, HRM policies and practices should be integrated both with firm scheme, so-called upright strategic integration and with each other, so-called level integration (Bratton J, Gold J, 2003).

McDonald's Restaurant Ltd

McDonald is the no.1 fast food string of links in world. It ranks amidst the peak 10 most broadly identified brands round the world. The McDonalds brand title encompasses the title of Ronald McDonald, the Clown and Golden Arches. It has a worldwide string of links of around 30,000 fast-food restaurants ...