McDonald's Human Resources Management

McDonald's Human Resources Management

Abstract

The course work starts with the introduction of human resource management. The assignment will try to focus on the concept of human resource management strategies and human resource activities of McDonald's restaurant ltd, the organization where I am working. The objective of this assignment is to relating the models of HR strategies with McDonalds and summarising HR activities like performance management, motivation and rewards and HR planning. For the purpose of HRM strategies I am applying the best practice and best-fit model with McDonalds. Furthermore, it explains the human resource activities of McDonald's restaurant ltd and ending with an appropriate conclusions and recommendations that can improve the HRM strategy, HR activities and the role of the HR function within McDonald's restaurant Ltd in order to achieve increased organisational performance.

Table of Content

INTRODUCTION5

ANALYSIS5

McDonald's Restaurant Ltd6

McDonald's Human resource Strategies7

Best practice model8

MCDONALDS HR PRACTICES AND BEST PRACTICE HRM MODEL8

?Employment security8

?Selective hiring8

?Self managed teams9

?High compensation9

?Training9

?Sharing information10

BEST-FIT (CONTINGENCY) MODELS10

BUSINESS LIFE CYCLE MODEL10

STRATEGY/STRUCTURE CONFIGURATION11

?Resources11

?Learning development11

?Employee relation12

?Reward system12

HUMAN RESOURCE FUNCTION12

HUMAN RESOURCE ACTIVITIES13

?PERFORMANCE MANAGEMENT14

?Performance review14

?Observation checklist15

Motivation and Reward16

?Intrinsic motivation16

?Extrinsic motivation16

?GAP buster Bonus17

?Free life insurance after 3 years17

?Employee discount card17

?Free break-meal to employee17

?Free car to store manager18

?Customer Satisfaction Review (CSR)18

HUMAN RESOURCE DEVELOPMENT18

?Education18

?Learning19

?Development19

?Training19

CONCLUSION20

RECOMMENDATION21

REFERENCES23

BIBLIOGRAPHY25

McDonald's Human Resources Management

Introduction

According to Armstrong M, (2003) human resource management is a strategic and coherent approach to the management of an organisation's most valued assets: the people working there who individually and collectively contribute to the achievements of its objective with the great efficiency. The aim of HRM is to help the organisation to achieve success with the help of people (Armstrong M, 2003). HRM strategy is an approach for making decisions on the plans of the organisation. These plans are concerned with the employee relationship and its recruitment, training development, performance management, rewards and employee strategies. The basic activities followed by HRM are that of providing services to internal customers. These include central management team leader, line managers and employees. The services covering all the aspects of HRM like human resource planning, recruitment and selection, employee development, employee rewards health and safety management, employee relations and welfare.

Analysis

Human Resource Management (HRM) is of strategic importance to all organisations. HRM do not only create competitive advantage for the organisation but is the force underpinning organisation's success. No wonder, the way HRM practices and policies take shape also affects the employee's experiences of work and the employment relationship. Within the mainstream HRM literature, there is a long tradition of research arguing that in order to make an optimal contribution to firm performance, HRM policies and practices should be integrated both with firm strategy, so-called vertical strategic integration and with each other, so-called horizontal integration (Bratton J, Gold J, 2003).

McDonald's Restaurant Ltd

McDonald is the no.1 fast food chain in world. It ranks among the top 10 most widely recognized brands around the world. The McDonalds brand name includes the name of Ronald McDonald, the Clown and Golden Arches. It has a worldwide chain of around 30,000 fast-food restaurants that prepare, package and sell ...