MANAGING OPERATIONS AND QUALITY

Managing operations and quality

Managing Operations and Quality

Introduction

Operations and quality management plays an effective and vital role in enhancing business operations. Moreover, it assures the accountabilities of production operations, quality, inventory and distribution with the help of departmental managers with adequate performance of the business. Operations and quality management assures that the company is capable of fulfilling its quality and production commitments for a new branded product range via online business (Anonymous, n.d., p.4). Operations and quality management maintains and enhances the company's reputation. Further, it is helpful in fulfilling the needs and requirements of internal and external customers. Operations management is significant and essential factor for the development and growth of the organization in order to improve its performance and productivity (Anonymous, n.d., p.4). Operations department plays an effective and incredible role in the business growth and development. Operations department is accountable for producing services and goods for attaining customer satisfaction. The failure or success of the operations department of any organization produces a great influence on the ability of the nation so as to compete with other competitive nations. Moreover, operations department has a great influence over the nation's economy (Anonymous, n.d., p.4).

Discussion

Activities of Operations management in business functions

There are many factors or activities that enhance and provide satisfactory operations management in order to improve the functions of the business. These activities include quality management, purchasing practices, service and product management, inventory management, facilities management, transport and logistics management, marketing and sales, finance, human resource, configurations management and channels for distribution (Anonymous, n.d., Pp.5-7).

Quality Management

Any organization can enhance its productivity and performance by offering effective and successful operations management. Effective and successful operations management is possible through enhanced and improved quality management. Quality management must be efficient enough which will ensure the production of such services and products that are consistently meeting the quality standards that were set by the organization initially (Anonymous, n.d., Pp.5-7). Total quality management i.e. consistent monitoring and improving the quality enhances all the aspects of the operations, services and products of the organization.

Purchasing Practices

In any business organization, techniques of purchasing or procurement practices of the organization play an effective role in managing organizational operations. These purchasing practices contain purchasing of various physical materials from suppliers and vendors such as stocks or raw material or computer software and systems (Anonymous, n.d., Pp.5-7). Moreover, these practices also contain purchasing of services like services from insurance firms, external consultants, system or network assistant, lawyers etc. these purchasing practices enhance the manufacturing product's quality and provides high quality performance and productivity to the business organizations (Anonymous, n.d., Pp.5-7).

Service and Product Management

The management of services and products plays a fundamental role in improving operations of the business. This kind of management includes product creation, development, sales, production and distribution activities of the firm. Management of services and products enhance the efficiency and quality of the services and products which are the basic and primary constituent of any business organization (Anonymous, ...