Managing relationships, inter-department, peers, upwards, obtaining approval for projects, changes etc. 6
11
Planning and running meetings, effective follow-up. 5
12
Business writing, eg, letters, reports, plans, project plans. 4
13
Recruitment interviewing and selection, and effective induction of new people. 7
14
Administration; financial/performance reporting, monitoring, maintaining and developing reporting systems. 8
15
Creating and giving effective presentations to groups. 9
16
Innovation, vision, creativity, taking initiative, problem-solving and decision-making. 10
17
Quality awareness and managing, according to quality standards and procedures. 6
18
Employment and HR policy awareness and managing, according to policies (equality, disability, harassment,
etc) 2
19
Environmental and duty of care awareness and managing according to standards and procedures. 4
20
Customer care and customer service management - external and internal. 6
21
Self-development, self-control, compassion and humanity, seeking responsibility and personal growth. 5
22
Appreciation/application of social responsibility, sustainability, humanity and ethical considerations. 4
The concept of lifelong learning is as relevant now as it has ever been, with the traditional job for life being replaced by shorter periods of work for different firms requiring essentially the same skills and qualities in employees. Therefore the ability for these skills to be transferable is very important. To develop these skills therefore is extremely important with many employers putting greater emphasis upon these core skills and less emphasis upon specific skills. These skills can be used in many different situations and circumstances to allow the employee to perform to the best of their ability.
It is these skills that have been particularly important to develop whilst at university and it is the experience of university both academically and socially that has provided the ideal environment for these skills to be developed. The combination of leaving home and adapting to a completely different environment both educationally and socially has meant that the learning curve especially in the first semester was very steep (Gatchell et.al. 1999). To live away from home for the first time without any contacts in an unknown city is a life changing experience and forces oneself to adapt and mature quickly after leaving the security of the family home. Being entirely responsible for yourself is also a new experience requiring maturity and forward thinking as well as planning to enable yourself to ...