KNOWLEDGE MANAGEMENT

Knowledge Management in Organisations

Knowledge Management in Organisations

Q. 1.

Knowledge management provides the organizational and infrastructural requirements for a learning organization. It must, however, serve the value of the organization, i.e. it must encourage the creation of new knowledge, disseminate and consolidate existing knowledge within the organization (Snowden, Dave, 2002, p. 100 - 111).

Socio-economic background

The economic development of the new millennium is fundamentally different from previous eras, because the global technological, economic and social changes of our times are faster and become more radical. Above all, they are irreversible. This dwindling achieved with current products and services, competitive edge of enterprises. Without clear unique selling vendors in the market are hardly noticed (Snowden, Dave, 2002, p. 100 - 111). At all levels of society, just a transition occurs from a predominantly material specific to a more symbolic, virtual, and highly networked society. More and more companies and private property not more people trade in markets, but secure access to electronic networks. If tangible property is only ballast, intellectual property is decisive for the progress. From now on, ideas, images and forms an increasingly important role (Snowden, Dave, 2002, p. 100 - 111). So not only the management of knowledge but also their value base is subject to change. The users of knowledge has a specific value draw from the fact that he in as: conducted so far have material, labor and capital costs of establishing the value of a product patent is, the value of knowledge today is determined by the situation and communication-related processes by the user knows so much about a subject as the provider of knowledge itself, the subjective perception of this difference determines the value of knowledge (Nonaka, Ikujiro, et al, 2009, p. 635-652).

What is knowledge?

To get closer to our topic, some explanations of terms are necessary. At the lowest level we are dealing with data. A date is meaningless without a reference point. Only through relationships between the individual data creates information. The information thus consists of data and their contextual relationships. If this element is further described, placed in a broader context, it immediately raises the question of the completeness and consistency (Snowden, Dave, 2002, p. 100 - 111). Are these qualities of relationships satisfies at least to some extent, it can be derived from existing information in a given context derive new. Only then can we speak of knowledge. Of wisdom we are talking about when we understand the underlying principles and the context of knowledge. In summary, therefore, try the following definition:

Information relating to descriptions and definitions.

Knowledge includes strategies, best practices and methods.

Wisdom includes general principles and morals (Hayes, Walsham, 2003, p. 54-77).

We learn where we put new information into relationships that we have already seen ("know"), i.e., in an unfamiliar area of ??knowledge rules, relationships, and find or invent methods. In this sense, is unknown, we are not familiar, the prerequisite for learning. Learning and the resulting knowledge is an organizational function (Hayes, Walsham, 2003, ...