JOURNAL REVIEW

Critical Review on Journal articles

[Name of student]

Critical Review on Journal articles

1. Enterprise information systems project implementation: A case study of ERP in Rolls-Royce

Introduction

Yahaya Yusufa, A. Gunasekaranb, and Mark S. Abthorpec in their article describe the case study of the Rolce Royce ERP implementation. They explain the technical and cultural issues due to which the firm's operations were affected. The fact that either an ERP systems succeeds or fails is entirely dependent on the way the operations of the organization are managed and the way the planning of the resource management is done. The integration of the decisions and the planned operations become impossible and pathetic due to a poor management of the operations. The implementation of ERP software by SAP in the case of Rolce Royce is studied in this research study and the benefits linked with this implementation are observed.

Summary

The concerns which occurred due to the implementation of ERP system at Rolce Royce were found by the authors and were observed thereafter. The operations of the Rolce Royce can be compared to 15 organizations working at the same time (Umble, Haft, & Umble, 2003, pp.241-257). This is meant to say that the operation base of the targeted company is equal to about 15 companies. The authors found out that the issues and the problems due to having a very huge operational base which tangled up the whole operation scenario (Rajagopal, 2002, pp.87-114). The cultural issues were found to be the biggest issue which grew due to large workforce of the organization and thus they were found resistant to change. This is regardless of the switching costs. The whole workforce was trained for working with collaboration under a unified system of ERP. A new structure for the staff was to be made and this proved to be the most intimidating task for the higher management of the organization. A whole new database comprised of old and new data was developed and synchronized.

Critique

The authors found out that the issues which occurred in the case of Rolce Royce were massive and it took a lot of time to the top management of the organization to work out the problems and to develop a new system with synchronized data (Chung, & Snyder, 2000, pp.24-32). The problems were analyzed comprehensively but the relation of the resistance of users to change with the switching costs was not observed at all. The switching costs are more related with the user resistance to change than the cultural issues and this should also have been addressed in this study which would have made it more comprehensive.

Conclusion

Conclusively, the authors studied the problems associated with the implementation of ERP system in Rolce Royce. These issues and problems were linked with the cultural diversity in the huge work force of the studied organization. The previous literature has also concluded these facts and thus it can be supported by the previous literature and past researches.

Cited Sources

Chung, S.H., & Snyder, C.A., (2000). ERP adoption: A technological evolution ...