Interview with IT Personnel

]Interview with IT Personnel

Introduction

All organizations including healthcare organizations faces a lot of serious scenarios in which they have to integrate and manage clinical, operational and financial information. In the current era the models of reimbursement are changing; margins and targets are getting tighter; competition in the field of healthcare is increasing; and the emphasis on patient's health and care has become higher (Wager, et.al. 2005). This competent environment increases the need of information system in healthcare environment. Information systems in the field of health care help the organization to properly manage and supervise the healthcare cost. It also allows the healthcare organization to enhance the quality of patient's care in their organization. Information systems, in any hospital, allows the hospital to store, capture, develop and communicate all the information of patients to decision makers for better management of healthcare at both the population and individual levels (Niles, 2012).

Discussion

The implementation of information system, in any healthcare organization is one of the greatest tasks which require plenty of time and effective planning. The process of selecting and implementing information system in any healthcare organization varies from organization to organization, depending upon the need and size of the organization. In the proceeding discussion a brief interview is conducted with a system administrator of health care organization, in order to learn about the methods they have used to design its health information system (Wager, et.al. 2005).

Additionally the purpose of the interview is to investigate about the challenges and problems they faced during SDLC process and how they managed those challenges. The interview also reflects the advantages and benefits of implementing the information system in terms of improved ability to process information and quality of healthcare facilities and cost saving etc. (Niles, 2012).

Question: 1

What methods were used by your healthcare organization to design or redesign the health information system of your organization?

Answer: 1

Information systems in the field of health care help the organization to properly supervise and manage the healthcare cost. It helps the organization to enhance the quality of care to their patients. For this purpose our healthcare organization has implemented EMR. EMR is referred as electronic medical record. It is an automatic medical record system which is usually used by organizations that conveys care, like physician's office or hospital (Wager, et.al. 2005). EMR is efficient software that effectively put medical records of patients into data which is already saved on a computer. They are also known as Electronic Health Records (EHR). EMR helps to modernize the process of keeping medical records of patients. It is an information system that helps in saving, retrieving and modifying records of patients (Wager, et.al. 2005).

Question: 2

Why you and your healthcare organization felt the need of this information system?

Answer: 2

Paper based records of patients are one of the most common methods, which are used for the purpose of patient's record keeping in healthcare organizations. Large number of doctors feels ease in the manual data entry of patient's ...