INFORMATION TECHNOLOGY SYSTEM

Information Technology System and its Influence on Management and Strategy

ABSTRACT

Smith and Tushman (2005) stated that innovation and technical change are at the core of disruptive innovations. As one looks at business analytics, and its impact on the overall strategy of the core competency of an organization, one has to take into account technological change as a major driver of an organization's fate. Smith and Tushman (2005) wrote, “We take a structural approach to assessing innovation. We develop a comprehensive set of measures to assess an innovation's locus, type, and characteristics”. Schlafke, Silvi, and Moller (2013) described business analytics as an emerging field that can potentially extend the domain of performance management research and practice. The concept of business analytics has gained a lot of value over the recent years because of the benefits it provides to IT Organizations. Business Analytics assists the organizations in developing new insights and understanding the performance management with the help of data and statistical methods. The research will focus on business analytics and technological innovation as they apply to decision making and senior management. In this research, maximum efforts will be made to explore how information technology has affected the management and strategies of various organizations. The paper will also focus upon how organizations can use information technology, in particular relevant information and data analysis, to improve their management systems. The influence of the IT would certainly improve the decisions of the management systems. Therefore, all the issues related to the topic will be discussed in detail.



Introduction4

Literature Review5

The role of customer satisfaction in Information Technology5

Key Perspectives of Information Strategy6

Information Technology Service Management9

Technology Acceptance Model10

Challenges for Implementation of Information Technology10

Future Challenges for Information Technology11

Topic Statement and Description13

Theoretical Topic14

Practitioner Topic15

Scope of the Paper15

Structure of the Paper16

Conceptual Variables16

Information Technology Systems16

Management17

Strategy18

Measurable Variables18

Potential Relationships19

Possible Model19

Research Significance19

Researcher Background22

Qualifications22

References23

Information Technology Systems and Its Influence on Management and Strategy

Introduction

The ability of any organization to excel depends primarily on the level of knowledge of its managers. The type of knowledge can be based on their experience, qualification and technical expertise. According to Qing and Hoffman (2011), an organization's ability to transfer information across all its employees is important because it allows the organization to be competitive. Lapointe and Rivard (2012) stated that an “Information Technology system plays this key role of information transfer and it is a necessity of every organization to use this technology for it to prosper”. This particular factor has encouraged many organizations to make huge investments in Information Technology systems.

According to Kunsoo, Chang and Hahn, (2011), Information Technology can be described as the use of computers and other telecommunication systems to input stored and manipulated data. Information technology systems are among the most vital technological components of any excelling organization as they help increase the efficiency and effectiveness of the various business processes. Information Technology systems are even more important in companies that use them in production and development of various products. The various products refer to the company's items in the case ...