IMPROVING ORGANISATIONAL PERFORMANCE

Improving Organisational Performance in London Heating and Plumbing Company

Improving Organisational Performance in London Heating and Plumbing Company

Introduction

London heating and plumbing company is the local company of plumbing and heating that provides all kinds of services related to these aspects whether simple problems related to plumbing or specialized solutions (www.londonheatingandplumbing.co.uk). Similar to the other modern day companies and SMEs, the London heating and plumbing company has also analyzed and recognized the importance of human resources in the success of the company. Increasingly the SMEs now recognize the fact that human resource is one of the most significant competitive advantages for them. Similarly, the London heating and plumbing company recognize that the performance of individual employees and the line mangers determine their eventual success and standing. This gives rise to the notion of the performance management within the SMEs, and accordingly in London heating and plumbing. Performance management leads to effective management of the activities and performance of the employees throughout the company.

This report aims to contribute to the performance management section of the human resource guide for the managers of the London heating and plumbing company. The report describes the notion of performance management, its importance and various stages that comprises the performance management cycle in the pertaining heating and plumbing company. The report also describes how performance management contributes to promoting challenge, capability or recognising and rewarding talent in a SME like London heating and plumbing company. The role of development and performance reviews and the contribution of line managers in the performance management process of the London in heating and plumbing company have been discussed. The second part of the report is about the internal blog that the HR manager intends to create for the managers and employees in the company. This entails an introductory page for the blog and the strategy for evaluating the effectiveness of the online facility likely to be implemented in the London heating and plumbing company.

Human Resource Guide for London Heating and Plumbing Company

Performance management section

What is performance management?

Performance management is a mechanism or a tool which is designed and implemented to create a workplace setting and environment in order to make the employees able to execute a performance which utilizes and maximizes their best capabilities and skills. It is one of the fundamental tools by which the managers and leaders interact with their subordinates and communicate their work related expectations to them. This enables the employees to be well acquainted with the performance and tasks that is expected from them. Moreover, it also helps employees in the company to know about their performance in the form of feedback from the managers or superiors (MMU, n.d., pp.03).

Performance of a company and its ensuing effectiveness and efficiency can only be obtained when the employees of the company are consistently analyzed, evaluated and appraised for their performances. The incapability of London heating and plumbing company to put into practice a valuable mechanism for performance management restricts it from getting competitive benefits which it need ...