How Organization's Motivate Creativity

How Organization's Motivate Creativity

Introduction

Muscat Bank is a leading financial service providing bank in Oman; it excels in services such as corporate banking, Private Banking, Investment Banking, Asset Management and Retail Banking. There are almost one million and exceeding satisfied customers in the year 2010, the branch network is of 130, ATMs facility is available at 394 places, CDMS are 135 and POS terminals are 4500 (BankMuscat, 2009a).

The bank is not only operating in Muscat, Oman; but the operations have been expanded to international presence as well. There is a branch in Kuwait, Riyadh and an ambassador office in Singapore and Dubai. The bank is not only financing in the premises domain, in fact it possess 49% of BMI bank (Bank in Bahrain). In order to diversify the financial investment, the bank owns 43% of stakes at Mangal Keshav Group (leading security house in Indian equities), Muscat Bank is in possession of 97% stake in the Muscat Capital LLC, (Brokerage and investment entity in Saudi Arabia), it also holds stake in Silk bank of Pakistan. Bank Muscat holds the uncommon difference of being selected as the 'most excellent Bank in Oman' for 7 years by the investment banker, FT London; 9 years in a line by Global Finance and Euro money.

Bank of Muscat is the receiver of the prestigious Hewitt recognition as the Middle East's Best Employer 2009. The Bank was affirmed as an Investor in People (IiP) association in Jan 2007, the 1st banking organization to receive the most prestigious award of global recognition in MENA region was Muscat Bank. In 2004, Bank of Muscat became the first bank in the Middle East to be completely ISO 9000:2000 certified. (BankMuscat, 2009a)

Discussion

A bank with a motto of “We Can Do More...” is always looking for ways to challenge and improve existing processes. To create a positive change the initiative suggestions are always welcomed from internal and external users of the bank. The bank has added creativity as a assessment criteria for employees.

Values for Human Resource

Bank of Muscat recognizes that Human Resources are its mainly beneficial asset and depends upon their dedication and endeavor for its continued opulence and success. The Bank has provided a set of values that are a key to the continuous prosperity of the organization.

Employees are expected to put before companies interest rather than considering personal benefit.

There is an open invitation for company employees to contribute idea's regarding company's prosperity

Any act that raises a question on honesty and integrity of the organization is refrained.

The Bank covers a varied population of individuals. Any contribution made by any employee is valued and reducing the difference helps in utilizing the abilities of resources to attain the organizational objectives.

A cherished and supportive culture at all ranks of the organization is essential.

Learning is a continuous part of the job; every employee is expected to be open to the learning and training program. (BankMuscat, 2009b)

Bank Muscat motivates creativity

The bank has a strong focus on its values, a specifically ...