HEALTH CARE MANAGEMENT

Health Care Management

Abstract

This paper describes about the role of effective communication in health care organization such as in hospitals. It describes the different techniques used to for effective communication and its effects on an organization. It tells about the impact of ineffective communication in an organization.

Health Care Management

Introduction

Organizational culture is very important in supporting and facilitating communication within the organization. It opens channels for transparency, communication, and strong leadership, which are the important factors in maintaining the flow of information in the organization. The workplace culture understanding allows more opportunities for improvements such as improvement of communication in the organization. Communication in the health organization can be improved by providing strong leadership and by implementing the strategies to make improvements in communication system. Communication in a healthcare organization must link its teamwork to patient safety to facilitate improvement in quality of care (Gwen, 2009).

Interpersonal communication is the important part of organizational communication in healthcare. The medical and nursing staff are the main healthcare communicators in an organization. Organizations should promote an effective communication to ensure that information is exchanged effectively between people. Depending on the needs, different communication systems may be required (Gwen, 2009).

Discussion

Organization Model

Communication systems vary in organization according to the needs of healthcare system and can be divided into intra-organizational communication, within primary care centers or hospitals, and the inter-organizational communication, that occurs between different organizations. The communication system of hospital-based services depends on organizational structures within the system (Gwen, 2009).

The Techniques Used For Effective Communication and Their Application In An Organization

There are many types of communication channels available, like the telephone, e-mail, and computer medical record (Prasad, 2004). When people exchange messages, through a channel, at the same time, this is called as synchronous communication. Telephones are an example of synchronous ...