Global Management: Diverse Teams Creating Values

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DECLARATION

I, (name), would like to declare that all contents included in this thesis/dissertation stand for my individual work without any aid, & this thesis/dissertation has not been submitted for any examination at academic as well as professional level previously. It is also representing my very own views & not essentially those which are associated with university (Leeds Metropolitan University, Leeds, UK).

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ACKNOWLEDGMENT

I would like to take this chance for thanking my research facilitator, friends & family for support they provided & their belief in me as well as guidance they provided without which I would have never been able to do this research.

TABLE OF CONTENTS

ACKNOWLEDGMENTII

EXECUTIVE SUMMARY1

CHAPTER 01: INTRODUCTION4

Overview4

Background5

Structure of the Research6

Research Aim & Objective7

CHAPTER 02: LITERATURE REVIEW8

Overview of Literature8

Globalization8

Team Diversity9

Employee and Organization10

Leadership10

Emotional Intelligence and Leadership11

Definitions of “Globalization”12

Global Leadership13

Global versus National Leaders19

China as a case study20

CHAPTER 03: METHODOLOGY27

Introduction27

Qualitative and Quantitative Methods28

Assumptions30

Advantages and Disadvantages31

Selected Method for the Research31

Characteristics of the Data32

Sample Selection32

Research Design33

Research Philosophy34

Literature Search35

Validity35

Justification for using Qualitative and Secondary Research Methodology36

Data analysis36

Ethical Consideration37

Research Limitations38

CHAPTER 04: ANALYSIS AND DISCUSSION39

4.1. Introduction39

4.2. Questionnaire Analysis39

4.3. Interview Analysis69

4.3. Discussion71

CHAPTER 05: CONCLUSION AND RECOMMENDATIONS81

5.1. Recommendations for Action81

5.2. Recommendations for Future Research83

5.3. Recommendations for Team Leaders and Organizations85

REFERENCES86

APPENDIX96

Questionnaire96

Interview Questionnaire103

EXECUTIVE SUMMARY

At the moment, there are thousands of organizations established in the world. Some of these organizations operate at small levels and do not usually cross the borders of their countries but on the other hand, there are multinational organizations and conglomerates that have their roots buried deep in almost every continent of the world. Such organizations understand that every country and every continent is different from the other and has its own set of characteristics. Every country in this world has its own set of cultures, languages, norms, ethics and values. For a business that seeks to flourish in multiple countries, it is vital to understand the characteristics of each country and then blend accordingly.

As the company outline a joint venture and alliance strategies with the overseas distributors, suppliers, and partners they can't pay for and neglect the development of global leadership and the characteristics of countries they operate in. Among them the globalization consequences organizes the requirement of the leaders who have a global viewpoint and a capability to put together various diverse indications in a hunt for delivery system of global value, global marketing, universal production and assortment (Jeannet & Hennessey, 2000, pp. 1232). Global management encompasses duties and responsibilities for a manager that include the management of diversified teams working across the globe (Katzenbach & Smith, 1993, n.d. ). These teams may be mutually exclusive yet they have to work together towards the objectives of the organization. It is the performance of these diversified teams that may create or destroy organizational value (Aguinis, 2009, n.d.).

Research Aim & Objectives of the thesis were to study the relationship between team diversity and effective global management, study the impact of effective leadership on teams in global organizations, study the relationship between diversified teams and leadership, to observe how effective leadership and the creation of diversified ...