“FIRST DAY ON THE JOB”

“First Day on the Job”

“First Day on the Job”

Q 1: Discuss the factors causing the employee's dissatisfaction.

Answer:

The employee might be dissatisfied due to the following reasons:

Variety

It is the opportunity to use a variety of skills and abilities in job performance. The employee started to feel that no such tasks were being assigned to her that requires her skills and abilities to utilize and polish further. There was no learning process during her work.

Identity

It is the opportunity to perform a whole, identifiable piece of work. The kind of task that had been assigned to the employee was excessive with little requirement of skills, which on completion, never got recognized in any form. She needed a complete assignment that requires effort and a recognition or appraisal on completion.

Significance

It is the perception that the work performed or product produced is important to someone. The employee also needed that whatever she does, must possess significance.

Lack of motivation

An employee can never justify with his work unless he is keep on motivated. In this case, the employee never got any recognition for her work which made her demotivated.

Q 2: Identify which of these factors could be addressed with improvements in the way the organization handles development as described in the chapter.

Answer:

All the above mentioned factors may be addressed with improvements. The employee may be assigned significant tasks that require her skills and efficiency. A whole lot of assignment may be assigned to her that would be controlled and managed under her supervision. On completion of that assignment, performance appraisal may help in motivating her.



Q 3: Discuss what Malik should do tomorrow with regard to his employee.

Answer:

Being a manager, Malik should tackle the situation tactfully. He should offer different incentives and also assign significant tasks that would be requiring her skills to make it done. Performance appraisal for all her past work should also be given. All these steps would revive the motivation level of the employee following the employee retention ultimately. Some kind of learning and training programs should also be planned for near future.



Q 4: Identify long-term changes should Malik suggest for this organization, if it appears that his employee is not the only one with these complaints?

Answer:

Malik should suggest the following steps for bringing in long term changes:

Commissions and Bonuses

One objective of employee satisfaction is to reward hardworking employees by offering commission payments and bonuses. This can include commission payments on high-priced items sold by salesmen or providing a bonus if an employee has successfully helped answer a specific amount of customer questions during a single month. The objective to reward hardworking employees with monetary bonuses is a successful method in maintaining employee satisfaction in the workplace, as employees get some control over their income.

Increasing Employee Involvement

Increasing employee involvement is another step in keeping employees satisfied. An objective for increasing opinions and ideas from employees can result in employees feeling more involved in the business. The objective must provide guidelines regarding how the employees can contribute ...