Executive Summary



Executive Summary

“Unlike fixed-line phone networks, which are expensive to build and maintain and require customers to have both a permanent address and the ability to pay a monthly bill, or personal computers, which are not just costly but demand literacy as well, the cell phone is more egalitarian, at least to a point.” (Corbett, 2008) With that being said, M-PESA utilized the growth in technology provided a mechanism of financial services through branchless banking. At the moment, the M-PESA service is provided through Safaricom, a Vodafone affiliate launched in Kenya in 2007. The service has been accepted on a ...